4.0
Pros: Very frustrating watching the Borealis passengers board on time in St Paul for trip to Chicago while we were delayed more than three hours for our trip to Chicago. Cons: Would not have needed to start our day so early only to wait for over three hours for our train to arrive in St Paul. How often is the Empire Builder running this late? Tips: Check your train status before travelling to the station.
5.0
Pros: The seats were comfortable, the train wasn’t cold, and the operator gave us ample warning of our next stops as we came up to them. Cons: Nothing I can think of. Tips: Bring snacks and food with you.
5.0
Pros: I enjoy the trip. Cons: Nice. Tips: Advice them to use it.
5.0
Pros: being in comfortable seats and look out from the window. Cons: train could be cleaner.
5.0
Pros: Very pleasant conversation with travel companion, total stranger. Cons: Can’t think of anything. Tips: Make your reservation.
2.0
Pros: The view was nice. Cons: The staff interactions, they were very rude and unprofessional. Tips: Bring a pillow and/or blanket because the seats are very uncomfortable.
5.0
Pros: Laid back, quiet , comfortable and great scenery. Cons: A little more info to the guest on how things work like ordering food. Tips: Stairs are steep and narrow it’s best to travel lightly.
5.0
Pros: Great! Cons: On time, but things happen. Tips: Reserve as soon as can!
5.0
Pros: Overall it’s perfect. Cons: Cleaning and no wifi in train. Tips: Bring your hotspot with you.
5.0
Pros: Beautiful views. Cons: Options to pick seats.
1.0
Pros: The train was over three hours late. And, lunch was not available! Because of the tardiness of the train, our whole day was shot in Seattle. We did not arrive to Seattle until 2:30! Cons: I don’t know what would cause the train to be over three hours late but whatever it was should be improved.
5.0
Pros: Beautiful scenery! Cons: Let customer do tips. At dinner I thought I was giving a tip of 18 % but was charged $18. That was 40% tip. Senior citizen and that was expensive. At breakfast on way home I was allowed to do my own tip.
5.0
Pros: The team members always show good attitude, nice atmosphere and good vibes from them. Good job. Tips: Show up on time.








