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Amtrak Piedmont train tickets—Search & book deals

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About Amtrak Piedmont

Beginning its operation in 1995 in response to the growing popularity of Amtrak's Carolinian line, Amtrak Piedmont is an intercity rail service operating in North Carolina. The Piedmont connects Charlotte and Raleigh, while its sister train, Amtrak Carolinian, runs between Charlotte and New York City.

The Amtrak Piedmont runs three times daily from either direction. A full end-to-end trip takes a little over three hours, featuring several stops along the way. These stops include Cary, Durham, [Burlington], Greensboro, High Point, Sailsbury, and Kannapolis.

Each train is equipped to ensure comfortable and relaxing travel. Like most Amtrak trains, the Piedmont line offers a checked baggage service, WiFi connectivity, lavatories, and a cafe car to ensure that passengers don't go hungry onboard. In addition to that, Amtrak Piedmont offers both coach and business class seating options, along with onboard bicycle accommodation.

Amtrak Piedmont is equally popular among regular commuters and travellers looking to visit the various attractions to which it provides access. This railway allows convenient transport to many of North Carolina's most popular tourist spots, such as the Raleigh Convention Center, Boylan Bridge, the Museum of Durham History, and the International Civil Rights Center & Museum.

Since 2015, Amtrak Piedmont has been an official partner of Wanderu, allowing customers to find the best deals on all of its individual routes and services. And if you are an Amtrak Guest Rewards member, don’t forget to enter your unique number during checkout, so you can continue collecting points.

Contact Amtrak Piedmont

Phone number:
1 (800) 872-7245
Online support:
Amtrak Piedmont website

Amtrak Piedmont Amenities

  • Air conditioning
  • Toilet
  • Extra legroom
  • Loyalty rewards
  • Power points
  • Snacks
  • Wifi

Quickview

Amtrak Piedmont train coverage

Daily Trips
160
stations
9
cities
9
countries
1
  • United States

What travellers are saying about Amtrak Piedmont

Here’s what Wanderu users who have booked trips with Amtrak Piedmont had to say about their travel experience.

Travelling During COVID-19

  • “They took COVID safety precautions seriously.”
    93%

Onboard Experience

  • “The WiFi actually worked for the entire trip”
    90%
  • “I’ll travel with them again just for the staff!”
    91%
  • “Really cheap tickets and really good service.”
    99%
  • “The train got there on time.”
    95%
  • “Seats were really comfy and spacious”
    94%
  • “The train was almost suspiciously clean”
    98%

Amtrak Piedmont reviews from Wanderu customers

Overall review score for Amtrak Piedmont Based on 223 reviews

4.9

Ratings (Out of 5)

Comfort
Timeliness
Staff
Value

Amtrak Piedmont passenger reviews

  • Johnita27 June 2026Kannapolis – Durham

    Pros Train wasn't crowded found good seats for me and my daughter Cons Just continue doing what works Tips Be mindful and respectful to staff and other passengers

  • Dianne22 May 2026Charlotte – Raleigh

    Pros Taking my grandson on a train ride. Cons I ended up paying for 2 adults but actually am a senior with a child. There was no place to sign up for specifics.

  • Tonya15 February 2026Durham – Charlotte

    Pros The views were amazing and very relaxing especially when you’re use to driving all the time! Cons Nothing at the moment Tips Please bring a throw blanket if you get cold fast. Plus snacks and drinks for the ride to spare time.

  • Annette12 February 2026Cary – Charlotte

    Pros Very pleasant experience, smooth ride, clean environment, great wi-fi, very reasonable price Tips Use train more often

  • Johnita10 February 2026Durham – Kannapolis

    Pros Friendly and helpful staff Cons You guys are doing a fantastic job just keep it going. Tips Being courteous to staff makes their job easier resulting in better customer service.

Amtrak Piedmont Routes & Network

Amtrak Piedmont’s train network features 71 train routes that connect 9 cities serving 9 stations. On average, Amtrak Piedmont performs about 160 train trips every day. The top cities to which Amtrak Piedmont offers the highest number of daily train service include Charlotte and Raleigh.

Top Cities Served by Amtrak Piedmont
CityDaily TripsEarliest trainLatest train
Charlotte239:0418:26
Raleigh2810:2522:38
Greensboro199:0420:56
Durham209:0421:37
Cary259:0422:17
High Point129:0420:22
Burlington129:0421:15
Kannapolis119:0417:35
Salisbury129:0419:45

Amtrak Piedmont Cancellation Policy

All Amtrak Piedmont tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy and change fee structure for Amtrak bookings depend on the type of fare you purchased:

Saver Fare tickets: A 25% fee applies for any changes. If you cancel the trip, you will receive an eVoucher worth 75% of the original ticket price.

Value Fare tickets: No change fees and fully refundable up to 15 or more days before departure. If cancelled less than 14 days before departure, a 25% cancellation fee applies.

Flexible, Business and Premium Fare tickets: No change fees and fully refundable if cancelled or changed before departure.

Tickets are non-refundable and non-exchangeable after the train has departed, so be sure to make your updates as soon as possible if your travel plans change.

If your Amtrak Piedmont ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to www.amtrak.com and click on the “Modify Trip” tab in the upper right corner.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.

Amtrak Piedmont Baggage Policy

Hand Luggage

  • One (1) personal item – max. weight: 25 lbs (12 kg), max. dimensions: 14 x 11 x 7 in (35 x 28 x 18 cm)

  • Two (2) cabin bags – max. weight: 50 lbs (23 kg), max. dimensions: 28 x 22 x 14 in (71 x 56 x 35 cm)

Additional Hand Luggage Rules:

  • Pushchairs and car seats do not count towards the hand luggage limit.

  • Overweight bags must be repacked so they are under 50 lbs. Boxes may be purchased at staffed stations to aid in repacking.

  • A $20 excess baggage fee will be charged for each cabin bag and personal item above the quantity and size limits. A maximum of two excess bags are permitted per passenger.

Checked Baggage

  • Two (2) items for free – max. weight: 50 lbs (23 kg), max. dimensions: 75 in / 191 cm (length + width + height)

  • Up to two (2) additional items: $20 fee per item

  • Oversized baggage (76-100 inches total): $20 fee per item

Not all Amtrak Piedmont routes offer checked baggage service. Check ahead before travelling.

Additional Checked Baggage Rules:

  • Your luggage should be checked at least 45 minutes before the train departs.

  • ID tags are required for all luggage.

  • All luggage must be in containers that are suitable for transport (storage tubs and plastic bags are not allowed).

Special Items

  • Bicycles up to 50 lbs (23 kg) may be checked for $20.

  • Folding bikes (max 34 x 15.5 x 48 inches / 86 x 39 x 122 cm) can be carried on board for free.

  • Skis & snowboards count as checked baggage if under 50 lbs (23 kg) and 75 linear inches (191 cm).

  • Wheelchairs, walkers, and CPAP machines can be brought onboard for free.

For more information, check out Amtrak's Baggage Policy page.

Amtrak Piedmont Train Guide & FAQs

Yes, Amtrak Piedmont offers WiFi on their trains. Although most trips with Amtrak Piedmont will have WiFi as advertised, some trains might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a film just to play it safe. Amtrak Piedmont WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge-watch your favourite show.

Yes, there are power sockets onboard Amtrak Piedmont trains. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbour might want to charge up their devices as well. With the onboard power sockets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since Amtrak Piedmont might sometimes use replacement train vehicles, not all trips are guaranteed to have power points. We recommend bringing a power bank to charge your phone for all trips over 2 hours, just in case.

On a typical day, Amtrak Piedmont has 160 scheduled train trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

No, Amtrak Piedmont does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Yes, Amtrak Piedmont requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

Yes, there are bathrooms on Amtrak Piedmont trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Amtrak Piedmont provides snacks to satisfy your hunger during your travels. Be sure to pack a credit card and some cash in case you get hungry.

Amtrak Piedmont does not require a printed ticket to board the train. Instead, an eTicket is sent to you by email when you make your reservation. You can use your smartphone to show this eTicket to the ticketing agent as you board.

Amtrak Piedmont goes the extra distance to deliver premium features to its customers.

Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak Piedmont offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between train lines, but getting extra is always good.

Yes, Amtrak Piedmont allows minors 13-16 years of age to travel unaccompanied, with restrictions. Children aged 12 and under must travel with another person who is at least 18 years old.

Tickets for unaccompanied minors cannot be booked online and must be booked by calling Amtrak at +1 (800) 872-7245.

Cheap Amtrak Piedmont tickets recently found on Wanderu

With 160 trips per day on Amtrak Piedmont, there are a lot of great deals to uncover for the bargain hunter, and Amtrak Piedmont tickets start at just SEK 78.59. Check out some of the latest and greatest deals snatched up by Wanderu users.

How do I get the best deal on Amtrak Piedmont tickets?

Wanderu is the best place to score cheap Amtrak Piedmont tickets. Wanderu offers the lowest available fares every day and charges no extra booking fees. Plus, you can compare Amtrak Piedmont prices with trips offered by other train companies to be sure you’re getting the best deal on your tickets!

Pro travellers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by travelling on weekdays instead of weekends.

When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best coach and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.

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