5.0
I was very satisfied with the service. The bus arrived on time, which a very rear thing. Your trip to New York city is usually late, sometimes the schedule us doesn't show up, which is very dissatisfied. But trip was extremely satisfied. Bus driver arrived on time, professional, and drove safely.
5.0
Pros: All activities were on time. Cons: Nothing on this occasion. Tips: No.
4.0
Pros: The bus driver was professional and a good driver. Cons: The trip took a bit longer than expected.
4.0
Pros: Very comfortable ride. Driver friendly during the trip. Cons: The bus arrived 35 minutes late. I wish the driver would explain to us why. No apologies, no rush, no visible concern. I really needed to be in NY on time, so I was worried the whole trip.
4.0
Pros: Convenience of using New Carrolton station, price of ticket. Cons: Increased leg room, earlier departure options, more direct route options (less stops), more electrical outlets by the passenger seats. For the existing travel schedule, timely arrival in NYC is very helpful/important and the driver can help with this by limiting time spent at stops en route. Tips: Enjoy your trip!