5.0
Pros: The convenient location. We took a train up to NY and the bus station is right next to the Amtrak station. Cons: The parking lot needs a more organization with more clear marking. Though the lot is not large, but a clear sign/guidance can avoid many questions asked which is "which one is my bus", "when will my bus get here", etc.
4.0
Pros: Left on time, pretty comfy and clean. Cons: The bus # in the trip notice did not appear on the actual bus. A notice board near the bus spaces would be helpful. WiFi QR code didn't resolve. I could manage my suitcase but there was no obvious way to ask for help if I'd needed it.
4.0
Pros: It was great once the train arrived. Cons: Be on time. Tips: No.
4.0
Pros: the trip was fine, the driver was very careful and faster. However, the seat were unconfortable because mopst people who was there were big. Futhermore, it is necessary bigger seat. Cons: The seat could be bigger or have a section at least were two people can fit normally. Tips: mare sure you charge your phone and bring a blanket.
5.0
Pros: smooth and relaxed ride. Tips: nothing.
4.0
Pros: Price was great! Boarding location was easy to find. Cons: Less stops on one route would improve arrival time.
4.0
Pros: Friendly drivers. Cons: Price. Tips: Good service.
4.0
Pros: Smooth ride. Cons: Need to be on time to destination point. Once again I had to rearrange my budget to account for the alternative travel I had to take because we arrived after my connecting bus had left.
4.0
Pros: The driver was nice and seemed alert. We had a short rest stop which I appreciated. Cons: The bus was old. Some outlets were loose. The bathroom smelled.
4.0
Pros: My trip was good. Cons: Better smelling bathroom. Tips: N/A.
5.0
Pros: Friendly staff, efficient driving, and outlets were available on the bus! Cons: N/a.
5.0
Pros: Exceeded my expectations. Well organized and a better value than Amtrak. Cons: The charter was freezing cold, at least for me.
















