3.0
The bus was one hour late. The driver was extremely nice and helpful (he was called in to replace a missing driver). But the woman working at the greyhound shop in the terminal was rude and completely useless. Why have such a person work with customers?
3.0
Pros: The seats were comfortable and there was sufficient space for passengers to spread across the bus to ensure everyone was comfortable. Boarding was fast, easy, and on time. Cons: We experienced significant delays - while I recognize there may be road closures, the routes taken into and throughout NYC were extremely inefficient. The Greyhound website stopped updating the status and the bus ended up being 1.5 hours delayed, in part due to route inefficiencies.
2.0
the restroom smells really bad. The driver is kinda rude when talking to her & shes looking at me from head to toe like i have something on my face.
4.0
The ride was smooth and fast. The bus driver was also extra kind.
2.0
Cons: When I bought the ticket, I didn't know it was going to stop so many times. The bathroom was broken! Tips: Be prepare to stop.
5.0
Pros: Relaxation. Cons: Space. Tips: Keep yourself occupied.
5.0
Pros: Good driver. Cons: Speaker volume was painfully loud.
2.0
The greyhound bus departed over an hour later than scheduled
5.0
Pros: Easy and Quick. Cons: The bus could have had assigned seats. Tips: Make sure you arrive early for the line if you want to sit next to your fellow traveler.
2.0
Pros: Fast and driver was amazing and apologetic about the bus being late. Cons: Information on delays. This bus was ice two hours late. Tips: Call the third party provider to see if your bus is delayed.
2.0
Pros: The driver tried to get people to put headphones in however it was not enforced. Cons: Bathroom was locked the entire ride so unable to use and no stops. Tips: Don’t pay extra to check into a hotel, bus will be over an hour late and you won’t check in when you thought you would. Being late was not due to traffic, the driver informed everyone she was late due to a rat infestation at the lot and needed to clean the bus.
2.0
Pros: It was nice but It was not our bus. Cons: We arrived at the exact time but my daughter arrived early. We were told that our seats were given to someone. We paid for the reservation seats but we would not be able to get on the bus. I am very frustrated with their service. The driver told me that they had no control. Tips: Do not pay for the reserved seats. You couldn't get it.