5.0
Pros: It was a smooth ride, no issues no disturbance and clear instructions. Cons: It not easy to sleep on the journey there was no where to place my arm. Tips: Listen and follow instructions of the conductor.
5.0
The bus was early and arrived to my destination as scheduled.
5.0
Pros: It was ok. Cons: The driver claimed he did not see my name on the list . I had to go to my email and proof him wrong and then was allowed on the bus. Tips: Be vigilant Be early print your ticket or have your phone fully charged to show your payment and ticket info.
4.0
Pros: Smooth ride at a reasonable cost. Cons: Delay, delay, delay! Time. On this trip the bus started 30 min late due to traffic, and arrived 90 min late for the same reason. Traffic is beyond the company’s control, but it should be taken into account to inform customers of the correct ETA in advance.
5.0
Pros: The driver was very friendly. The seat was good. The restroom was clean. Cons: I feel like a regular trip will take 4 and a half hours since there wasn't much traffic, but the ticket still marked it as 4 hours. It gave me false expectations.
5.0
Pros: Trip Was Simple, Easy, and Time Efficient. I Arrive at 12:00 am. A few minute before my Arrival Time 12:05 am. Cons: Only thing that may can improve is organization of getting on the bus. But it is nothing that the company can help. People will always be people. And the People have to learn how to Respect this Company. They provide good service for very Low Price. Tips: Arrive at least 1 hr before departure time. To make sure You Purchase Your ticket. And if You purchase online then 30 minutes before departure time. I was not sure about the WiFi on Board cause I focused on getting rest on the bus which I did. But Usually they have functional WiFi.
5.0
Pros: Timeliness and the quality of the buses. Cons: N/A. Tips: N/A.
4.0
Pros: The bus driver was very friendly. Charging port. Cons: If the driver could give reminder for people to not talk on the phone for more than 20 minutes at best. We had a passenger who was on the phone for 3 hours straight. Tips: If you’re traveling early in the morning or late in the evening. Please do not talk on the phone for more than 20 minutes.
4.0
Pros: On time. Cons: cup holder was broken. Wifi was pretty spotty all trip, I ended up just using my hotspot.