5.0
Pros: On time! Nice seats, clean. Cons: I sat next to someone who was on the phone all the time, may be announce a couple of times, after the trip start on bus etiquette. Tips: Be Courteous. Don't be on the phone for long conversations.
5.0
Pros: I liked how peaceful it was and the seats had a lot of legroom. I like how there were lots of outlets as welll. Cons: n/a. Tips: n/a.
5.0
Pros: Everything is Good! Cons: Nothing special.
5.0
Pros: That we made it back within the promises arrival time. That experience exceeded my expectations. Cons: Maybe let us know the seats have outlets under the seats. Also a bigger sign for the pickup bus stop. Tips: Get there early and have your ticket ready.
5.0
Pros: La hora y el precio. Cons: Atención al cliente. Tips: Ninguno.
5.0
Pros: The ride was smooth, and the staff was friendly. I enjoyed visiting a new state and having alone time away from the busy city of new York. Cons: The TVs could work and the space for food behind the chairs could be larger. Tips: smooth process.
5.0
Pros: I wasn't sure when I would head back to do DC so by the time I was back in midtown, I looked on Wanderu and found a bus leaving in 30 minutes so I walked over to the Best bus and as riders were boarding, I bought the ticket and it completed the transaction as the driver was checking the rider list. He refreshed his screen and there I was. Very cool. Cons: Live music and a sushi buffet, maybe some jugglers? Tips: I take Amtrak if I book weeks in advance as the price is close to a bus, often even less. However, if it's within a week, the bus is the logical choice. What's great about the bus is the price doesn't go up the closer you get to the trip unless Amtrak. It's not train vs bus - they're both good and work in harmony. The "TIP" is you can buy your ticket last second without paying extra and it gives you more flexibility.
5.0
Pros: 3 Would repeat. Cons: Seat comfort. Tips: None.
5.0
Pros: I recently traveled from NYC to Washington DC with Peter Pan bus service. The booking process was straightforward and the digital ticketing was super easy. The bus was clean and comfortable. Our driver was courteous and kept us informed with regular updates. We arrived on time, which was greatly appreciated. Overall, a smooth and pleasant trip! Cons: Peter Pan buses are outdated compared to my previous experiences with other coach carriers.
4.0
Pros: Safe and friendly people. Cons: The cell phone charger is out in some places. Tips: Yes keep up the amazing and friendly spirit.
4.0
Pros: I liked how the bus driver was friendly and offered water! Cons: The accuracy of the ETA and leaving on time. Tips: n/a.
5.0
It was such a good alternative to flying. The driver was lovely, very help, and you can charge electronica on the bus. Went by very smoothly.
5.0
The bus broke down just one block after we left NYC. We went back and got a replacement bus within half an hour. The bus driver was very professional and helpful and we arrived in DC in 4 hours from the time we left NYC!!! This was on a Sunday and rainy afternoon. Kudos to the driver.