5.0
Pros: Quiet, respectful, clean, wifi provided, water was provided. Cons: N/A. Tips: always get this bus!
4.0
Pros: It was great. Cons: All was fine, no changes needed.
2.0
Pros: I enjoyed my trip but did not enjoy the bus nor did I enjoy the services that they provided. Cons: Labeling your buses so that customers know which bus to get on upon arrival. Tips: Make sure that you get there three hours before your actual departure because otherwise it is very unorganized..
4.0
Pros: Super friendly staff. Cons: More comfortable seats.
5.0
For my that’s good and the travel is safe in on time
5.0
Pros: The cleanness, on time. Cons: Price MD to NY good price Price coming back from NY to MD bit overpriced. The rest pretty good. Thank you. Tips: Have fun.
5.0
Pros: Quiet,provides water and garbage bags. Clean bathroom. Wi-Fi worked and charging ports! Cons: Nothing!
2.0
Pros: It was ok. Cons: Our trip had two stops to make, on the first stop I looked at the window and noticed that my bag was outside of the bus!! on the ground!! and no one said a thing! I got out fast and took my bag with me instead of putting it back with other bags/luggage. We were supposed to arrive at 2:45pm, however, we arrived around 5pm!! Tips: Please be careful about your luggage! Keep an eye on it especially if your bus is going to make more than 1 stop!
1.0
Pros: Made it on time. Cons: Driver was reckless at times and was very rude, even cussed out and threatened a customer just for putting their bag on the bus without telling him their final destination. Seemed like he was on drugs.
2.0
Cons: You need to come up with a system so my bag does not get taken out at the wrong stop. I had to get back on the bus and drive back to Bethesda and thankfully my bag was still there on the street corner!! Why couldn’t you put a colored sticker on each bag? Tips: If you get off at a second stop watch the baggage coming out at the first stop to ensure yours doesn’t get left at the wrong stop!
1.0
Pros: Comfortable bus. Cons: We received the wrong pickup point via email. After a call with customer service they said the point was moved months ago. We did not receive an email about this. The bus waited for us and we got eventually on the bus. The staff (busdriver) was really rude. Tips: Don't trust the pickuppoint and times in the email.
5.0
Pros: Smooth ride. Cons: Can’t control the traffic, my only complaint was arriving later than expected.
3.0
Pros: Bus was clean and the seats were comfortable. Cons: It was disappointing to be informed by the driver that I will not be dropped off at my desired destination which I paid for and confirmed on my ticket.
