Based on 5 reviewsOverview Ratings (Out of 5)
Users that traveled with Greyhound report that they were happy with the WiFi on board 40 percent of the time.
Comfort
3.4
Staff
4.0
Value
3.4
Condition
4.0
Nayleth
5.0
8 December 2019Visiting family
Pros
Muy bueno Muy bueno
Annette
5.0
23 October 2019Visiting friends
Pros
It was very comfortable.It was very comfortable.
Yvonne
4.0
4 August 2019Vacation
Pros
Nice and friendly staffNice and friendly staff
Cons
The greyhoundstation in Orlando looks very strange. The greyhoundstation in Orlando looks very strange.
Tips
Be careful alone Be careful alone
Kellyn
2.0
13 July 2019Visiting family
Cons
The back of the bus smelled like urine up until the seats in the middle and the bathroom smelled even worse. Could use a deep cleaning. The seats were outdated and uncomfortable and broken also. The WiFi barely worked either. The back of the bus smelled like urine up until the seats in the middle and the bathroom smelled even worse. Could use a deep cleaning. The seats were outdated and uncomfortable and broken also. The WiFi barely worked either.
Jeanny
3.0
1 June 2019Visiting family
Cons
The staff needs customer experience training. The staff at greyhound wasn’t overly polite & in some cases rude. The service desk in which I picked up my ticket come across as if answering questions was an inconvenience to them & a favor to me the customer. She also seem...The staff needs customer experience training. The staff at greyhound wasn’t overly polite & in some cases rude. The service desk in which I picked up my ticket come across as if answering questions was an inconvenience to them & a favor to me the customer. She also seemed rushed & was abrupt with customers.
Tips
Pack a lightweight jacket same as you would on a flight. Pack a lightweight jacket same as you would on a flight.
