5.0
Pros: Great! Cons: On time, but things happen. Tips: Reserve as soon as can!
4.0
Pros: Overall is good and nice trip. but the lady in crew was very uptight. Cons: More cleaning , helpful crew , wifi. Tips: Take Wifi or hotspot.
5.0
Pros: Beautiful views. Cons: Options to pick seats.
1.0
Pros: The train was over three hours late. And, lunch was not available! Because of the tardiness of the train, our whole day was shot in Seattle. We did not arrive to Seattle until 2:30! Cons: I don’t know what would cause the train to be over three hours late but whatever it was should be improved.
5.0
Pros: Beautiful scenery! Cons: Let customer do tips. At dinner I thought I was giving a tip of 18 % but was charged $18. That was 40% tip. Senior citizen and that was expensive. At breakfast on way home I was allowed to do my own tip.
5.0
Pros: The team members always show good attitude, nice atmosphere and good vibes from them. Good job. Tips: Show up on time.
5.0
Cons: You could make sure you have a bathroom available at the Iccicle station in Leavenworth WA. In peak travel seasons, the shuttles can take awhile to pick up and drop customers off at their hotel. Tips: When traveling through the mountains or densely wooded areas, the wi-fi disappears. No big deal, but just fyi. Also, the snack bar menu is fairly limited and a teeny bit over-priced.
5.0
Pros: Excellent customer service! Cons: NA.
5.0
Pros: Nice experience, very clean & comfortable. Beautiful trip from Seattle to Wenatchee. Would do again. Good Coffee!!! Cons: N/A. Tips: Sit back & relax. Enjoy the beautiful trip.
5.0
Pros: Spacious and comfortable seats. Cons: Announce cities and stops that are approaching.
5.0
Pros: It was spacious seating with staff coming through regularly. We felt safe, even though we had to get through downtown Seattle and drive around aimless people with police everywhere dealing with people. Cons: Have the restrooms restocked of toilet paper or checked at each stop.
5.0
Pros: I liked that the staff were all very honest and matter of fact when it came to choosing a seat or arriving to our stations. Cons: At the snack car the man was a little short with guests and instructions on how to get food was not clear. Tips: Get a window seat to enjoy the view!
5.0
Pros: It was very relaxing and comfortable. Cons: Seemed fine to me. Tips: Come along for the ride and enjoy.