5.0
Pros: Bus was comfy and clean. Driver was very friendly and helpful. Most important, she kept us safe during very dangerous weather conditions. Cons: Announce ETA, revised ETsA as needed. Tips: Spacious, very clean, wonderful! driver - friendly, helpful, super careful while driving during a snow/ ice storm.
5.0
Pros: Free bottle of water. Cons: Maybe a snack, too? Tips: 👍.
4.0
Drivers were late both trips. One driver went a little to into detail in his opening remarks about the bus catching on fire. Outlets & Lights weren’t working.
4.0
Pros: The Driver And Staff Were Great. Cons: The Restroom And Ppl On The Phones Too Loud Sometimes. Tips: Turn Down The Volune Please Some People Are Trying To Get Rest.
5.0
Pros: The bus driver got us there on time. Cons: Bathroom stinks. Tips: Make sure your there at bus stop on time.
5.0
Pros: Prompt departure and arrival. Good to stop for a break to stretch out legs and get fresh air. Professional! Cons: Working TVs. Tips: Be considerate for others privacy.
5.0
Pros: The 2 drivers made us comfortable, le bus was clean, no noise. Cons: Nothing. Tips: The 2nd driver from New York to Washington DC was the best. I was 3rd on the line and has a suitcase, he offered to take my suitcase from the line and placed it in the baggage zone inside the bus. That was really good, it was outstanding.
4.0
Pros: Safe Speed. Cons: 1. Quality of seats may be improved 2. Quality of WiFi may be improved.
5.0
Pros: It was a sunny day great for traveling. Cons: Give a little loyalty perk or discount once in awhile maybe.
5.0
Pros: Safe driving, arrived before ETA. Cons: Seats should be all able to recline. Tips: no talking loud on cellphones. Announcement should be made.
5.0
Perfect, went smoothly. was even a couple minutes late and the men were very helpful and nice about it. Wifi worked great and worked the entire 5 hours and which was so helpful since i currently do not have an active phone. Was my first time taking the PeterPan bus company and after I will only be taking this company. Was great !!
5.0
Pros: The trip was on time. Cons: Have charging port on your buses. Tips: They should have their battery fully charge.
5.0
Timing. Reach an hour and half after scheduled time
5.0
Pros: Our bus driver, Carlos was very friendly and professional. Cons: Nothing. Tips: None.
5.0
Pros: The dispatcher from the booth at Union Station was excellent. Thoughtful, caring and professional. It felt quite longer than expected. But overall a pleasant ride. Cons: More buses. Charging portals need to be in service. Could charge my phone and needed to monitor travel for pick up with Medical taxi for ride home in NY. Tips: Make sure all devices are charged and even the chargers charged!