5.0
Pros: Niagara Falls. Cons: Customer Cerviaa. Tips: Niagara Falls.
5.0
Pros: Peter Pan always great 🥰. Cons: Charging station in every chair not working.
4.0
Pros: I liked how I was treated kind and when I couldn’t find the bus I was getting helped yo find it and thanks to the bus driver he helped me. Cons: Nothing. Tips: Bring snacks.
4.0
Pros: Safe, reliable driver who kept us informed. Cons: We could use a wait line and process that keeps people in line (literally), aware of the beginning and end of that line, and well behaved when time to board. There was no such organization on site and a crowd formed instead of a line. Tips: If you have a cold, mask up. Your neighbors would appreciate that.
4.0
Pros: n/a. Cons: the seats are a little high so can cause some back pain; cleanliness—there was trash in multiple rows of seats. maybe remind passengers to take trash with them, or leave a garbage bag in front. Tips: there are no outlets on the bus, be warned.
4.0
Pros: I enjoyed that I had my own set of seats. And that the air conditioning worked. Cons: I took OUR bus to NY - Sat 11/23 and our outlets didn’t work at all so you couldn’t charge your phone if you didn’t have a USB type cord. I have IPhone 12 so I have the smaller port. Everyone was highly annoyed that the electrical outlets didn’t work. Also there’s NO hand sanitizer in the in board restrooms. I had some thankfully but disgusting! On my return OUR bus Sun evening: 11/24 - The bus was VERY clean & all outlets worked. Tips: Be sure to bring a USB cable and disinfectant wipes for your seat & hand sanitizer. Bathrooms had NONE.
5.0
Pros: going to visit new places. Cons: every thing was fine. Tips: just go.
5.0
I booked a trip at 6:30 PM but I was accepted on the 5:30 PM and I saved a lot of time
4.0
Pros: It's on time. Cons: Bus can be more updated also air refresher. Tips: Be on time.
4.0
Pros: Driver was friendly and got us to New York on time. Cons: Peter Pan kept changing the trip time without warning so we had to keep getting in contact with them. With this merger, Peter Pan should use the old megabuses which are bigger and have more room .
4.0
Pros: Bus was on time Driver was friendly. Cons: For a major city like Philadelphia I was expecting an actual bus terminal, not a stop on the side of a highway. Tips: Personally didn't feel treathen or unsafe while being around the bus terminal in Philly. Upon arriving in NYC ignore those helpful people coming up to help you out...they just want $$$.