5.0
Pros: I liked the quick travel and quick arrival and space on some buses. Cons: More room for seats on all busses. Tips: Be safe in travels.
5.0
Pros: The ticket staff was friendly and helpful, but driver wasn’t friendly. However, the driver answered questions and got us to our destination On Time and Safely. Thank you! I’ll use this again. Cons: Friendlier Drivers Signage Listing Destinations Along with Drivers announcement of destinations several times (Upon arrival, while waiting & boarding, BEFORE LEAVING before boards/ closing doors. Tips: Arrive at least 10 - 15 minutes early Clarify destination with drivers Wear masks.
5.0
Pros: The bus was on time and everyone was great in assisting with tranfers from one bus to another. Cons: Communication. The driver from Philly to DC had other passengers enter before me even tho I was first in line because I did not have by bar code. He said I need to wait till he scan other passengers bar code. I told him the other driver found me by name and that it’s not fair I should have to wait in the cold . The driver could have taken 2 mins to look me up by name which he eventually did. Tips: Make sure you have your bar code ready before entering the bus.
5.0
Pros: Everything was perfect. Cons: All is great. Tips: all is well.
4.0
Pros: The operator from Union Station DC, to Philadelphia was professional and polite. The operator from Philadelphia to Newark, NJ was very controlling, not polite. I was having a conversation regarding work with an employee who called me, the operator used his microphone to state he doesn’t care hearing any conversation, basically he didn’t want anyone talking (inconsiderate). The operator from Penn station Newark, NJ to Union Station DC, he was speeding, disrespectful and almost fought a customer, because the customer said: that he was speeding but we got here safe. Cons: Operator training to improve customer satisfaction and safety.
4.0
Pros: My trip was great i had a good time I arrived safely and got back safely. Cons: The traffic going to New York was horrible need better timing coming in and out of New York need a main stop in Newark instead having to go to New York. Tips: My tips to travelers be prepared not to be exactly on time allow 30 min to a hour delay.
5.0
My driver drove me there and back. She was amazing! Great person.
5.0
Pros: I usually would drive my personal vehicle to dc , but I wanted to take this trip to relax & booking a round trip for the price I paid was perfect , I will no longer drive my personal vehicle! I will be using flix ! Cons: Needs outlets, comfortable seating especially for 4-5 hours of being on the bus , but overall it was ok. Tips: Listen to your driver he will leave you at the rest stop ☺️.
5.0
Pros: No excess stops and a smooth ride. Cons: n/a. Tips: bring a sweater the AC can be cold.
4.0
Pros: The driver was nice and seemed alert. We had a short rest stop which I appreciated. Cons: The bus was old. Some outlets were loose. The bathroom smelled.
4.0
Pros: The driver ensures that we have a quiet trip. No loud conversations on phone. Cons: There's always room for improvement. Tips: Choose PeterPan, the best.
4.0
Pros: My trip was good. Cons: Better smelling bathroom. Tips: N/A.
5.0
Pros: Friendly staff, efficient driving, and outlets were available on the bus! Cons: N/a.
5.0
Pros: Exceeded my expectations. Well organized and a better value than Amtrak. Cons: The charter was freezing cold, at least for me.