5.0
Pros: The staff was really helpful. Cons: Wifi didn’t work. Tips: Bring a pen to fill out the form for the customs.
4.0
Pros: On time, wireless worked fine in the bus. Cons: Make the address of bus station prominent on the ticket. I went to the wrong station in Seattle and had to scramble to get to the right place. Put water bottle holders by the seats. Fix a policy about reserved seats-- two groups were combined and some had reserved seats and others didn't -- not a happy situation. Tips: Know the address of the departing bus station.
4.0
Pros: Quietness and privacy. Cons: Trip duration. Tips: Definitely get this bus!
5.0
Pros: The journey was very smooth. The lady drove very well. Cons: Wifi was not good and intermittent. Messages were not getting transmitted. Can be improved.
5.0
Pros: The driver was absolutely fantastic!!! Cons: Comfier seats. Tips: Highly recommend.
5.0
Pros: Our driver was very helpful and a careful. Cons: Please remove the meal and refreshment option from your amenities. There is no such service in the bus though it's included as part of the amenities. It's misguiding. Tips: Bring your refreshments/meals, the service is not offered in the bus. Overall, the bus is very comfortable and spacious seats.
5.0
Pros: Bus driver was very friendly and helpful with travel information. Cons: When I booked, I thought it was a train.
5.0
Pros: It was fast and the driver was good. The temperature was pleasant inside the bus. Cons: The seats could have more legroom. Paul suggests the screens could provide optional entertainment. It isn’t perfectly clear where to catch the bus! Tips: Be a little early to be sure you find the stop!
5.0
Pros: Very comfortable. We enjoyed our trip more because the bus was clean, cool, and quiet. Thank you. Cons: The direction about the location was very clear, but for a first time user, it might be a bit of a challenge because it does not look like a conventional bus terminal. We had some difficulty finding it.
4.0
Pros: A2B in good time. Cons: a seat reservation would be very nice. Tips: Please come early to the station , if you are 2 or more people. 45 minutes for departure , most of the seats were occupied. if boarding is completed , the bus starts.
5.0
Pros: The bus was on time. Cons: Wifi should be available on the bus. I am not able to inform my family whether we're arriving in time or are late.
5.0
Pros: Quick seamless travel. Cons: Pit stop to pick up food. Clear wifi instructions.
5.0
Pros: It was a good quiet and comfortable trip. Cons: There’s not here really what needs improved. Everything was all good. Tips: Not really. Just arrive on time and the staff is super friendly.