5.0
Pros: Good price and rigth time. Cons: Snacks on board. Tips: Just do it.
5.0
Cons: The driver was friendly and helpful. Tips: Recommended.
5.0
Pros: pretty easy and safe way to get to nyc. Cons: our arrival time was delayed at least an hour so not ideal but understandable with traffic. Tips: get to the bus stop early to get a good seat ln the bus.
5.0
Pros: The driver!very informative and charming. Cons: Wi-Fi ,very very poor. Tips: Enjoy the ride.
5.0
Pros: No driving. Cons: Bathroom cleaning. Tips: Enjoy the ride.
2.0
bus broke down, had to wait to be rescued by another bus, two hours late.
5.0
Pros: Comfortable, left and arrived on time. Cons: The bus on the return trip had no way to charge devices; give preference for boarding to passengers who arrive first.
5.0
Pros: Comfort. Cons: Everything is good and up to par. Tips: Behaved well.
5.0
Pros: Very safe and reliable. Cons: Nothing. Tips: None.
5.0
Pros: Punctuality. Cons: Communication with boarding process. Tips: Be on time. Don’t make others wait.
5.0
Pros: Bus was very timely and clean. Cons: There was only one Best Bus sign and it was small on the front of the bus window. It made it hard to locate the bus since it only had DC Trails logos. Perhaps adding a sticker to the back and side of the bus that say "Best Bus" would make it easier to locate.
3.0
Pros: that i arrived safely! Cons: we purchased tickets with bestbus because we travelled in the afternoon and wanted to eat on the way, and they said everyone is getting leather seats with personal trays for eating. There were no trays and uncomfortable fabric seats. Tips: no.
3.0
Pros: I like the services is safe , it was confortable and have ebrithing that I need. Cons: information where the bus will be park and if is late let the costumer know, provide a phone number to call in case of emergency.
4.0
Pros: Yes. Tips: I could not find charger. I was not aware WiFi available.