5.0
Pros: The best way to get between DC and New York! Cheap tickets, no tolls, designated pit stops. Will return! Cons: Maybe some updated arm rests.
1.0
Pros: Nothing to like. Cons: Bus driver should let passengers know why bus delayed one hour. Tips: No.
5.0
Pros: Comfortable and safe. Cons: N/A. Tips: Use this service !
3.0
Pros: The price. But honestly, had I understood I'd need to transfer TWICE I would've bought a more expensive ticket with fewer transfer. Cons: More comfortable seats. Clearer indication that a trip from NYC to DC would require two separate transfers, not one. Some kind of mask mandate. And enforcement of a regulation asking travellers to stay off their cell phones and/or keep conversations quiet. Tips: Bring a mask and noise-cancelling headphones and check your ticket carefully.
5.0
Pros: I thought the bus driver was professional and made sure that there was no loud talking. Wi-Fi was very good and bathroom was clean. Cons: Give water to travelers. Put a hook, table or pouch on seat in front of you. Tips: Relax and enjoy the ride.
5.0
Pros: The fact that I felt safe. Cons: The interaction cause if someone is traveling for the first time you could announce every station and tell what’s coming after it would be easier for us. Tips: Bring your snacks and enjoy your trip.
5.0
Pros: Everything. Cons: Nothing. Tips: Continue to be great !
4.0
Add electrical plug. USB are not enough. Internet was good. And the toilets too were clean.
2.0
Drivers tooo too long at the rest too and at at Baltimore to switch. It took over 1.5 hours to get to our destination and we were not allowed to get off the bus at the rest stop even though the driver was taking over 30 minutes to switch There were no outlets except for usb outlets on the bus. It was very inconvenient to do my work
4.0
Pros: It was fine. Cons: More comfortable neck rests on the seats. Tips: No.
5.0
Pros: Bus on time. Tips: Arrive on time.
5.0
Pros: I like to travel without having to do any driving so that was important to me to be able to focus on my daughter. Enjoy the scenery. Cons: Maybe just a little more interaction about where we are and what town we were going through. Tips: Bring a neck pillow sometime it gets uncomfortable.
3.0
Pros: It went through basic procedures. Cons: The timeliness of the travel. We left on time but then we had issues in New Haven and left over twenty minutes after when we should have gone express to New York City. I wanted to take care of matters at home before going out and about with a prior obligation and couldn’t due to that lateness. Tips: Have a patient heart with the staff. I assume this wasn’t malicious but rather a natural progression of common shortcomings in this form of travel.