2.0
Pros: The bus to New York the air conditioning broke down and the bus was súper hot and driver has to stop many times. We would like to know if we can have a refund for that. The bus to dc left at 8:58 and did not wait for 5 people we were there at 9:01 and he was making the turn to leave and did did not wait. We had to stay pay for hotel and then pay for another bus on Sunday. Cons: Yes maybe the courtesy to call to see if we make to bus or not.
2.0
Pros: Left on time. Cons: Bathroom had not been cleaned.
3.0
Arm rest was broken and there were chips on the seat beside me when I got on the bus.
4.0
Pros: On time. Cons: If can have one time stoping in rest area for restroom, will be convenience.
1.0
Pros: was on time. Cons: more clean better seats.
5.0
Pros: On time arrival. Cons: Nothing. Tips: Good company.
2.0
Nothing. The driver was heavy on the brakes.
4.0
Pros: Fast. Cons: Needed to charge my phone! No chargers!
2.0
Pros: Comfortable ride. Cons: Time management our bus was 2.5 hours late.
5.0
Pros: The bus arrived in NYC ahead of schedule! :). Tips: Note that there are no stops along the way, so bring your snacks with you.
4.0
Pros: It was comfortable enough and the price was good. Cons: First, we got notified in the morning of the trip that our bus is cancelled and we would depart (and arrive) and hour later. For us it did not make a difference, but it could be a major inconvenience for other people.
1.0
Was not woken notified or woken up for my stop