4.0
space and accomodations cleanliness
space and accomodations cleanliness
5.0
Pros: Very safe driver. Cons: I the hard plastics feels outdated, but I am very satisfied nonetheless and value that these older buses are still being used instead of unnecessary retiring them. I really don’t know how to solve this issue without price increase. Tips: B...
Pros: Very safe driver. Cons: I the hard plastics feels outdated, but I am very satisfied nonetheless and value that these older buses are still being used instead of unnecessary retiring them. I really don’t know how to solve this issue without price increase. Tips: Bring headphones and a book.
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5.0
Friendly, wifi and outlet for charging phones
Friendly, wifi and outlet for charging phones
2.0
Pros: The bus driver was the only good thing about the trip. He was kind, polite, and had a positive attitude despite the fact that he had to squeeze two buses of people into one bus. The first half of those people had been waiting for over an hour for the delayed bus ...
Pros: The bus driver was the only good thing about the trip. He was kind, polite, and had a positive attitude despite the fact that he had to squeeze two buses of people into one bus. The first half of those people had been waiting for over an hour for the delayed bus and we're angry, but he stayed calm and professional. Cons: Communication. There was no communication on Greyhounds part as to why the 7:00 bus was over an hour late. And no communication to those of us on the 8:00 bus that our bus was a half hour late- or possibly more if we weren't able to fit on the delayed 7:00 bus. The bus tracker page wasn't working and the "departure status" screens at the terminal weren't working. No staff to be found in the info booth or that came down to talk to us. lots of confusion and stressed out customers. On the bus, I was squished in next to a customer in the handicapped seat who had an injury and needed extra space. The bus smelled like a porta potty (even through a kn95 mask) and clearly needed to be cleaned. Tips: Try a different bus line.
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