5.0
Pros: Loved how easy it was to buy a ticket and change it. Cons: Nothing! it was great.
5.0
Pros: Customer service. Cons: While I came back there was a fight in bus. Tips: No.
4.0
Pros: The bus wasn't packed. Cons: Wifi. Tips: Do not expect wifi.
5.0
Quick ride. Clear directions on how to get to bus stop.
4.0
Pros: Smooth road. Got there on time. Cons: Nothing. Tips: Trust the driver. Just be there on time.
5.0
The seats were on the smaller side and there were no water bottle holders. The head rests were very short as well.
5.0
Pros: It was a spacious and relaxing trip. Cons: Everything was fine.
5.0
Pros: I was truly impressed by the driver, in addition, when we arrived in NYC, he continues to give directions to passengers who needed additional info. Cons: Stakeholders most definitely need to ERECT 🚌 adequate waiting area for passengers, especially during the ⛱️ summer/❄️ winter....cud do with workers to assist with heavy bags, especially for seniors!!!! Tips: distributions of maps for tourists.
5.0
What need improvement is the wifi it would be great if it stay on for the entire ride. Without tvs on the bus the travelers phones laptops and tablets are the only thing to keep the passengers entertained during their trip.
5.0
Pros: Niagara Falls. Cons: Customer Cerviaa. Tips: Niagara Falls.
5.0
Pros: Peter Pan always great 🥰. Cons: Charging station in every chair not working.
4.0
Pros: I liked how I was treated kind and when I couldn’t find the bus I was getting helped yo find it and thanks to the bus driver he helped me. Cons: Nothing. Tips: Bring snacks.
4.0
Pros: n/a. Cons: the seats are a little high so can cause some back pain; cleanliness—there was trash in multiple rows of seats. maybe remind passengers to take trash with them, or leave a garbage bag in front. Tips: there are no outlets on the bus, be warned.