5.0
Pros: I was truly impressed by the driver, in addition, when we arrived in NYC, he continues to give directions to passengers who needed additional info. Cons: Stakeholders most definitely need to ERECT 🚌 adequate waiting area for passengers, especially during the ⛱️ summer/❄️ winter....cud do with workers to assist with heavy bags, especially for seniors!!!! Tips: distributions of maps for tourists.
1.0
Pros: I came to Philadelphia visit my family. But i was about a lot of things and i forgot my carry-on on the bus from NY to Philadelphia on Friday night. The bus left Port Autorithy at 7:30pm and arrived at Spring Garden/PA at 10pm or aroung this. My carry-on is light green, from Eddie Bauer brand. I open a request at 11pm on Friday and i didn't received any message about it. The bus is from Greyhound. Cons: Somenone needs to know where is lost and found itens, where is the garage's bus. No one from Greyhoung bus knows everything about it. Tips: Be careful with your itens, they don't have minimum informations about anything (Greyhound team), even customer services, the office in Spring Garden.
5.0
Pros: peace and professionalism. Cons: nothing.
4.0
Pros: Safe Speed. Cons: 1. Quality of seats may be improved 2. Quality of WiFi may be improved.
5.0
Pros: It was a good trip and very cosy and comfortable. Cons: Nothing I felt everything was perfect. Tips: Nothing much.
5.0
Pros: On time departure and arrival. Cons: Wifi. Could not connect.
5.0
The outlets didn't work on most of the bus, which was frustrating.
4.0
Pros: The company lived up to its bargain, as expected. Cons: Seats are snug (& i weigh 160, so not a really large individual). Tips: If traveling in times of expected high road traffic, worth taking the train instead of the bus.
1.0
I got my luggage stolen because the driver left it out at a stop before mine
5.0
Pros: Quite clean bus. Cons: Directions at port authority.
5.0
Pros: When I needed to change the date of my trip, the customer service was excellent. Cons: The date of the ticket should be more obvious. thought I was booking for the same day but didn’t notice that the ticket was for the following day. Tips: Be careful that you’re booking for the correct date.
4.0
Pros: A bit traffic when can back to New York City. Not sure change route will be improving. Tips: Pls. Make allowance time for next personal schedule , because the delayed time caused by the traffic.