5.0
Pros: Train punctuality, cleanliness and comfort. Cons: I wouldn't know. Tips: No.
5.0
Pros: My ticket was super cheap, the trains were on time and clean. Everything was perfect. Cons: Everything was perfect.
5.0
Pros: During my travels with Amtrak, the power was out sitour train broke down for about 15 minutes, but we were able to get back up and running so I could make it to my destination in one peace. Overall, the staff was really helpful. They weren’t the nicest, but they did help me get to where I needed to go. Cons: In my opinion staff could be a bit nicer, but overall they did a good job at notifying travelers about what was going on. They were also pretty efficient considering the circumstances. Tips: Be aware of your surroundings and questions should you need any help.
5.0
Pros: So easy and quick at every step of the process. Cons: Signage/clarity about which line/gate to go to at 30th Street Station. Several passengers including me seemed unsure whether we were in the right place until the train was already moving. Tips: N/a.
5.0
Pros: Easy commute to NYC. Cons: Nothin that I know of.
4.0
Pros: The train we were on scheduled for was delayed for an hour but the Amtrak team was able to get us on another slightly earlier train. It was a bit of a rush and you don't get an assigned seat but overall the ride was quite good. We got from Philly to NYC very quickly and even early! Cons: Informing passengers about train changes earlier than 10 min till boarding. Tips: Worth the trip when the seats are on sale.
5.0
Pros: The staff was amazing helping with my luggage and insight they provided me regarding my trip. Cons: N/A.
5.0
Pros: I had a whole row to myself! Cons: N/A. Tips: N/A.
5.0
Pros: I will refer friends. Cons: N/a. Tips: Be there 20 minutes ahead.
5.0
Pros: I love it. Convenient, reasonable, fun, easy, and I arrived early to my destination. Cons: Everything was perfect.
4.0
Pros: I like the seat and train is on time. Cons: The conductor should tell people where to put the luggages when they are boarding. Some people never use the train before so they don’t know where to put the big luggages. Because he seems up set when we did not put our luggage overhead which we have heavy big luggages so it is hard to put it there. Then we are about to get off we saw the rack for the place the big suit case. He should tell us that instead of getting up set with us. Please remember people from west coast don’t use train often as east coast. Tips: Be early at least 30 mins before departure and they don’t have check in bags so all your bags go with you in the train.
5.0
Pros: got to sleep. Cons: cleaning. Tips: bring something warm.