5.0
Ease of getting on/off. Don’t have to wait a long time to get on the train.
4.0
Pros: My trip wasn't during the height of the pandemic. My trip home was faster on a nicer train. My original train #55 was over 1hr 30minutes late. Customer SVC at Amtrak in New York helped get me on the earlier train. That was greatly appreciated. Cons: Trains that run on time and more visible customer service reps on the floor. I only saw one and he was helpful. Tips: Passengers prepare to wait and could be standing and prepare to find platforms on your own.
5.0
On time... Meals available and available washrooms
5.0
Pros: No hassle, no driving in traffic or paying for tolls. No paying for parking. Cons: Need more outlets or USB ports in/near seats. WiFi was intermittent and not the strongest.
5.0
Pros: For the price this was a great way to travel. Very convenient, comfortable, and speedy. Cons: The prices could be more consistent. I’m shocked at the difference at times. Tips: Keep your eye on these deals. When you find them you can’t beat them for travel along the Northeast corridor.
5.0
Pros: Everything. Cons: It was great. Tips: No.
5.0
Pros: Courteous and helpful staff. Cons: Nothing. Tips: Definitely recommend.
4.0
Pros: It was very comfortable and even thought the train was late i still had a good trip. Cons: The prices at the god court. Tips: Yes ill be going to Baltimore again soon prices are abit high.