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About Amtrak Palmetto

The Amtrak Palmetto is a passenger train service that connects several exciting cities in the Northeast with historic and alluring destinations in the Deep South. A part of the largest passenger rail system in the United States, Amtrak, the Palmetto's full run travels 829 miles from New York City to Savannah, GA.

Named for the state tree of South Carolina, the Sabal palmetto, the Palmetto train first ran in 1976. The train line connects a total of 24 cities from the United States' Northeast to the Southeast, helping travelers experience Southern hospitality in cities like Fayetteville and Charleston. To travel on one of the Palmetto's 485 train routes, you can expect to pay between $7.00 and $383.00 for a one-way train ticket, depending on the length of your trip.

Traveling on the Palmetto includes the same high level of comfort offered by all Amtrak trains. Not only can you work (or play!) online thanks to the free onboard WiFi and power outlets at your seat, but you can also catch some Z's thanks to the comfortable seating with extra legroom. Snacks are also available to purchase at the Palmetto's café service.

Searching on Wanderu lets you compare bus and train tickets from hundreds of carriers so you can secure the best deal. And since Amtrak is an official Wanderu partner, you can book your train tickets for the Palmetto right here at no additional cost. Don't forget to enter your Amtrak Guest Rewards number at checkout to earn valuable points on your purchase.

Contact Amtrak Palmetto

Phone number: US: 1 (800) 872-7245

Amtrak Palmetto Amenities

Air conditioningAir conditioning
RestroomRestroom
Extra legroomExtra legroom
Loyalty rewardsLoyalty rewards
Power outletPower outlet
SnacksSnacks
WiFiWiFi

Quickview

Amtrak Palmetto train coverage

Daily Trips294
stations25
cities24
countries1

What travelers are saying about Amtrak Palmetto

Here’s what Wanderu users who have booked trips with Amtrak Palmetto had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 78 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 114 reviews
“I’ll travel with them again just for the staff!”
based on 124 reviews
“Really cheap tickets and really good service.”
based on 141 reviews
“The train got there on time.”
based on 127 reviews
“Seats were really comfy and spacious”
based on 153 reviews
“The train was almost suspiciously clean”
based on 144 reviews

Amtrak Palmetto reviews from Wanderu customers

Overall review score for Amtrak Palmetto

(Based on 178 reviews)

4.4
Ratings (Out of 5)
Comfort

4.5

Timeliness

4.2

Staff

4.1

Value

3.8

Condition

4.4

Amtrak Palmetto passenger reviews

5.0

John

November 1, 2022- Business

New York to Washington

Pros: Seating/cleanliness/quiet. Cons: Tried logging on to WiFi but could not get a signal.

Pros: Seating/cleanliness/quiet. Cons: Tried logging on to WiFi but could not get a signal.

5.0

Eric

October 17, 2022- Solo travel

Savannah to North Charleston

The trip was very comfortable and the staff were very helpful.

The trip was very comfortable and the staff were very helpful.

5.0

Thomas

August 14, 2022- Couples trip

Savannah to North Charleston

Quick & easy

Quick & easy

5.0

Melanie

July 6, 2022- Visiting family

Washington to Fayetteville

Pros: The spacing of the seats and leg room,. Cons: The announcer needs to speak more clearly. Sometimes it sounds muffled. Tips: Just sit back and relax leave the driving to the driver. Trip very enjoyable.

Pros: The spacing of the seats and leg room,. Cons: The announcer needs to speak more clearly. Sometimes it sounds muffled. Tips: Just sit back and relax leave the driving to the driver. Trip very enjoyable.

1.0

Saroya

June 17, 2022- Business

Washington to New York

Pros: Nothing. The train was late, so many folks were unmasked while coughing and sneezing & the bathrooms were GROSS. Cons: Communication between Amtrak and customers on late trains and some more acknowledgment than a hollow “We’re sorry.”.

Pros: Nothing. The train was late, so many folks were unmasked while coughing and sneezing & the bathrooms were GROSS. Cons: Communication between Amtrak and customers on late trains and some more acknowledgment than a hollow “We’re sorry.”.

Amtrak Palmetto Routes & Network

Amtrak Palmetto’s train network features 485 train routes that connect 24 cities serving 25 stations. On average, Amtrak Palmetto performs about 294 train trips every day. The top cities to which Amtrak Palmetto offers the highest number of daily train service include Richmond and Alexandria.

Top Cities Served by Amtrak Palmetto

CityRouteEarliest trainLatest train
Washington3411:02 am11:34 pm
New York4712:35 pm3:26 am
Philadelphia2911:02 am2:29 am
Baltimore2011:02 am1:24 am
Richmond1711:02 am8:44 pm
North Charleston1411:02 am11:33 pm
Fayetteville1111:02 am8:22 pm
Alexandria1911:02 am9:41 pm
Savannah1511:02 am12:37 am

Most popular Amtrak Palmetto routes

The train from Richmond to Alexandria is Amtrak Palmetto’s most popular route. Trips from Washington to Newark and Richmond to Washington are also highly popular.

Top Amtrak Palmetto routes

RouteDaily TripsDurationPrice
Richmond to Alexandria11h 50m$20
Washington to Newark13h 6m$62
Richmond to Washington12h 29m$24
Baltimore to New York22h 50m$56
Savannah to North Charleston11h 33m$23
Washington to Philadelphia11h 54m$38
Philadelphia to New York11h 28m$38
Baltimore to Washington20h 34m$11
Washington to New York13h 26m$62

Amtrak Palmetto Cancellation Policy

All Amtrak Palmetto tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy and change fee structure for Amtrak bookings depend on the type of fare you purchased:

Saver Fare tickets: A 25% fee applies for any changes. If you cancel the trip, you will receive an eVoucher worth 75% of the original ticket price.

Value Fare tickets: No change fees and fully refundable up to 15 or more days before departure. If cancelled less than 14 days before departure, a 25% cancellation fee applies.

Flexible, Business and Premium Fare tickets: No change fees and fully refundable if cancelled or changed before departure.

Tickets are non-refundable and non-exchangeable after the train has departed, so be sure to make your updates as soon as possible if your travel plans change.

If your Amtrak Palmetto ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to www.amtrak.com and click on the “Modify Trip” tab in the upper right corner.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.

Amtrak Palmetto Train Guide & FAQs

Do Amtrak Palmetto trains have WiFi?

Yes, Amtrak Palmetto offers WiFi on their trains. Although most trips with Amtrak Palmetto will have WiFi as advertised, some trains might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Amtrak Palmetto WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.

Are there power outlets or USB plugs on the train?

Yes, there are power outlets onboard Amtrak Palmetto trains. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since Amtrak Palmetto might sometimes use replacement train vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

What is Amtrak Palmetto's schedule?

On a typical day, Amtrak Palmetto has 294 scheduled train trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

Can you pick up will call tickets at the station?

No, Amtrak Palmetto does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Do you need an ID to get on the train?

Yes, Amtrak Palmetto requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

What are Amtrak Palmetto’s COVID-19 policies?

Visit our COVID-19 Travel Guide to view the most up-to-date information about Amtrak Palmetto’s cleaning protocols and adjusted ticket change policies during the COVID-19 pandemic.

Are there bathrooms on Amtrak Palmetto trains?

Yes, there are bathrooms on Amtrak Palmetto trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or beverages available?


Amtrak Palmetto provides snacks to satisfy your hunger during your travels. Be sure to pack a credit card and some cash in case you get hungry.

Do you have to print your Amtrak Palmetto ticket?

Amtrak Palmetto does not require a printed ticket to board the train. Instead, an eTicket is sent to you by email when you make your reservation. You can use your smartphone to show this eTicket to the ticketing agent as you board.

Does Amtrak Palmetto offer any premium features like extra legroom or movies?

Amtrak Palmetto goes the extra distance to deliver premium features to its customers.

Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak Palmetto offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between train lines, but getting extra is always good.

Cheap Amtrak Palmetto tickets recently found on Wanderu

With 294 Amtrak Palmetto trips per day, there are a lot of great deals to uncover for the bargain hunter and Amtrak Palmetto tickets start at just $7.00. Check out some of the latest and greatest deals snatched up by Wanderu users.

How do I get the best deal on Amtrak Palmetto tickets?

Wanderu is the best place to score cheap Amtrak Palmetto tickets. Wanderu offers the lowest available fares every day and charges no extra booking fees. Plus, you can compare Amtrak Palmetto prices with trips offered by other train companies to be sure you’re getting the best deal on your tickets!

Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.

When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.

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With just a quick search on Wanderu, you can compare bus and train schedules and prices from hundreds of travel companies in one convenient place to find the trip that works best for you. Wanderu’s simple checkout process makes it easy to book cheap bus and train tickets hassle-free and with no additional fees. Most importantly, as Wanderu is an official partner of all leading bus and train companies, we always have the best bus and train deals out there.

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