1.0
Rerouted halfway through trip with no notice. Ended up over 3 hours late to destination on trip from Denver to Omaha.
5.0
Pros: Very Scenic! Cons: Beverage pricing! Tips: Bring your own lunch & drinks!
5.0
Pros: Informed staff. Gave continuous updates. Cons: Continue good service. Tips: Follow rules and enjoy the ride.
5.0
Pros: The staff was amazing and very helpful. They let us know if there was anything that might stop us for a little bit. Cons: There should be some handle bars to help those who have a hard time getting up from the seats or getting to the bathroom or their seats. Tips: Don't be afraid to talk to others around you, because you never know if you might make a new friend.
5.0
Pros: The view with snow was wonderful. The conductor announced points of interest all along the way. Relaxing train ride. Lots of information about train safety. Cons: The only issue I had was getting on the train. Jessica didn't offer me the step I could use so I had to take a large step to step into the train. The step was right behind her. Tips: Train travel is safe and the views are beautiful. Enjoy the ride!
3.0
Pros: Beautiful scenery. Cons: Vegan/healthy food and beverage options.
4.0
Pros: comfortable seating. Cons: The restrooms need to be cleaner. Tips: Bring your own food and drinks.
3.0
Pros: Scenery was gorgeous! Fall colors at bird peak! Cons: The train needs to be updated!!!! Felt like I had stepped back in time to WWII. Lighting was dim, cabin had an odor. Tiny, curved, narrow, and steep stairs to schlep heavy luggage up and down. Bathrooms were sketchy- looked like a prison cell. I didn’t expect luxury accommodations but was shocked at the stark bland and dated decor. No WiFi the whole time. Tips: Check your bags. Maneuvering up those narrow stairwells was hazardous.
5.0
Pros: The conductors were friendly and funny. They also gave information as we traveled to give us knowledge of what we were seeing as we went along the route. All the staff were helpful and courteous throughout our trip. I am disabled and they helped accommodate my needs. Cons: Better air conditioning. Tips: Amtrack is a great experience and should be put on everyone's bucket list. Just the short travel from Grand Junction, CO. to Denver, CO. was the best especially with the fall colors.
5.0
Pros: My first train travel experience and I loved it! Amtrack’s staff and their service is exceptional. A wonderful surprise. Cons: Not much except Wi-Fi would be nice. But, I used my iPhone hotspot which was fine. The electrical outlets worked so there was no issue with charging my iPad and phone. It would be nice if outlets were placed individually nearer to each seat. Tips: Book early if you want a sleeping car bedroom or berth.
3.0
Pros: Views were wonderful. Ride comfy. Cons: Better info to coach passengers re dining car. Very slow going.
1.0
Pros: The option to go to the Observation Car with Air Conditioning. Cons: Punctuation and Mechanical Reliability. Tips: Plan plenty of time for travel by train.
4.0
Pros: The scenery, historical background of the areas we were going through from the conductor. Cons: Letting know just how late the train is. Tips: For you smoker's, when they say no smoking on the train, they mean it. They will throw you off the train at the next stop, wherever that stop may be. They won't tell that until they throw somebody off the train. In fact they don't tell you any of the rules before you board.