5.0
Pros: The silence section! Cons: Maybe having the gate departure number at least 30 minutes in advanced instead of 15 minutes. And also information regarding platform and station. Tips: Na.
4.0
Pros: comfy, cozy, calm, clean, cheap. Cons: aircondition wifi. Tips: arrive at least 15-20 minutes before departure.
4.0
Pros: Efficient and on time. Cons: Trolley food service. Larger windows. Tips: Get to the station in good time, signs not very clear at Penn Station.
5.0
Pros: Excellent value, great way to travel. Tips: Book early for best rares.
5.0
Staff was great, seating was great, trip was on time, access to charging. I cannot recall whether I had internet access though.
4.0
Service at the train station was very slow, though there appeared to be a lot of personnel
5.0
Pros: Although it was delayed still it was a smooth & safe, comfortable trip! Cons: Basically it’s ok. Tips: Do booking as early as possible!
5.0
Pros: Being on a train instead of a plane. Cons: Forcing passengers to queue. It's a nonsense and unnecessary. Tips: Sit back and e joy the ride.
5.0
Pros: The seats were super comfortable. So much leg room. Enjoyed the whole experience. Cons: Lower prices. Tips: Buy your ticket early.
4.0
Pros: The punctuality and the smooth ride. Cons: Cleanliness at the rest room.
5.0
Pros: Very pleasant and comfortable ride. Easy access to outlets. Would definitely use again! Cons: Cannot think of anything.
5.0
Pros: Everything was great coming from UK to holiday in NY then travel down to DC there’s no comparison I would recommend train travel every time to anyone from UK. Cons: I struggle to see anything I was great. Tips: Just check train details regularly my train had been cancelled for a number of weeks that said the staff quickly got me back on track on the next train to DC brilliant & thanks.
5.0
Pros: The conductor clearly announced each stop and prepared passengers The snack cart was very nice and friendly. Cons: The bathrooms could be a bit cleaner.
5.0
Pros: Seating/cleanliness/quiet. Cons: Tried logging on to WiFi but could not get a signal.
4.0
Pros: Both Penn Station and Union Station were well sign posted and accessible. Cons: The rules for the quiet car were not enforced regarding mobile phones.