August 26, 2023- Visiting familyArlington Heights to Columbus
Pros: Love how comfortable it was and the wifi. Tips: Will recommend this for them.
July 27, 2023- Visiting familyColumbus to Chicago
Pros: Drivers announcement in advance. Cons: Driver should announce the timing for next stop. The most important thing missing is the tray in front of the seat to keep the book or the phone.
June 17, 2023- Visiting familyChicago to South Bend
Pros: The Nothing. Everything was? So. OK?driver was so friendly. Cons: Nothing everything was so perfect. Tips: I can't speak for them.
May 9, 2023- VacationChicago to Cleveland
Pros: On time, clean bus, and excellent driver. Cons: -. Tips: -.
January 10, 2023- Visiting familyColumbus to Chicago
Pros: Comfortable bus. It was a cold day in January but the bus was warm. Cons: I didn't realize that the bus would make so many local stops between Columbus and Chicago. I didn't realize that we would be on state routes--not interstate highways. This made the trip feel slow. In terms of avoiding feeling carsick, I do better with maintaining a constant speed and fewer stops. Tips: You will pick up the bus in Columbus INSIDE the bus depot--not outside at the curb. I'm used to riding buses to/from New York City & Washington, D.C. Except for Greyhound and sometimes Peter Pan, buses (like Megabus) just pick up and drop off in the middle of a city block in New York.
December 15, 2022- Visiting familyChicago to Cleveland
Very good driver!!!
December 11, 2022- Visiting friendsArlington Heights to Columbus
Pros: Trip departed and arrived on time. Cons: Cleanliness of the bus. There is an unusual smell on the bus but I don't know if the bus is kept clean every time. Wifi connection is very slow.
November 24, 2022- Solo travelChicago to South Bend
Pros: Driver was not attentive to passenger needs. We could hear her personal relationship conversation through the entire bus during our trip. I ended up in Lima, Ohio wasting two days trying to return. Very disappointed. Cons: If you check tickets and know who is going where. You could call last names before you depart each town. Just as a premium courtesy. Tips: Check with greyhound customer service. Itinerary from stations are not showing layovers and bus changes.
November 16, 2022- Visiting friendsChicago to Cleveland
Pros: The price was fair and the description did match. Cons: Friendliness. Tips: You don’t have to be there 1 hour early.
October 7, 2022- Visiting familyChicago to Columbus
Pros: I didnt have to drive! Such a treat to just sit and work on my laptop! Cons: legroom + having a lap tray. stronger wifi. Tips: Bring snacks. stops are brief and not much food choice.
September 17, 2022- BusinessChicago to South Bend
Pros: Goin to south bend was great, the driver was very courteous and the bus was clean and timely. Cons: Coming back fro. South bend was a nightmare the first bus left us stranded and took off 10 minutes before time. There was no one at the terminal n no instructions We booked an uber found found out 5 mins before arrival that another bus will come at 830. That bus was dirty and it was difficult to get on because we weren't scheduled for that time but the bus was half empty. Maybe providing instructions before people disembark as to when to return n give information so ppl have someone to call or communicate with. Tips: Went for the Notre Dame game in South bend however you apparently need to book the return trip 2 hours after the game ends to not get stuck!
September 17, 2022- VacationChicago to South Bend
Cons: Tvs on. Tips: Arrive early, stay invetween both bays.
September 4, 2022- BusinessChicago to Fort Wayne
Pros: Standard service. No delays. Charging points. Wifi. Cons: There could be a food tray provided. Toilet was not very clean. Tips: Try to avoid using toilet on board.
August 17, 2022- VacationChicago to Cleveland
Pros: The bus was cancelled and the staff did not take it seriously, they were mocking all of the customers and a security guard kept swearing at everyone. Cons: The bus did not turn up. Tips: The bus doesn’t turn up.
July 23, 2022- Solo travelCleveland to Chicago
Pros: The bus was very clean, I had more than enough space, and I arrived on time. Cons: The driver could be way more professional and friendly. She was borderline rude. She clearly didn’t want to be driving, and wasn’t clear on how to exit the station when we arrived.