October 15, 2023Chicago to Kalamazoo
Pros: It's a good ride from Chicago to Kalamazoo. A little rough in Indiana but fine in Michigan. Cons: The process inside of Union Station leaves a lot to be desired. We were told more than once to go back to wait in line...when the speaker system is impossible to understand. The signage in the station is not clear. Multiple rides on the elevator trying to find the right floor for the food court. Tips: Be sure you come early!
August 13, 2023- Solo travelChicago to Kalamazoo
Pros: Convenient and less stressful than air travel. Cons: The section between Chicago and the Michigan border was REALLY rough. Everyone in my car was concerned. I thought we were going to derail.
August 4, 2023- VacationChicago to Troy
Pros: superior service, attention to detail and much more for your travel pleasure. Cons: N/A. Tips: N/A.
July 10, 2023- Visiting familyChicago to Ann Arbor
Stopping on the track for an hour because the workers can’t work. Then had to wait for another train to stop on the track with us. 15 minutes away from an actual train station.
June 22, 2023- Visiting friendsDetroit to Chicago
Pros: The train was comfortable. Cons: Maybe have menus at the seats in a QR form or laminated copy. Could even have someone share or notify passengers where we can find food. We didn’t realize there was food on the train at all until the last 30 minutes. First time on the train in Michigan. Also wifi wasn’t working well.
June 17, 2023- VacationChicago to Detroit
Pros: Nothing in particular, it was a smooth ride. Cons: The staff @ the Union Station Chicago and the Amtrak Station could have been more friendly and halpful! Tips: Be there early enough.
May 22, 2023- Couples tripChicago to Kalamazoo
Pros: Ease of travel. Cons: Nothing. Tips: No.
May 20, 2023- Visiting familyChicago to Dearborn
May 2, 2023- VacationChicago to Detroit
Pros: The experience was incredible, the people were friendly and the facilities are excellent. Cons: I think everything is excellent, it's a good work team. Tips: Widely recommended.
May 1, 2023- BusinessDetroit to Chicago
Pros: I’m 6’5” and had no issues with leg room. Very clean train. Staff was great, and the ride was smooth. Thank you. Cons: N/A. Tips: N/A.
April 22, 2023- Visiting familyAnn Arbor to Chicago
Pros: The tran was awesome. The bus was crowded. Cons: More leg room on the bus.
April 15, 2023- BusinessChicago to Detroit
Pros: The people were very friendly. Cons: The food was terrible. Tips: Expect to not be on time.
April 14, 2023- Visiting friendsDearborn to Chicago
Pros: i could relax. Cons: next time i will book business class for a quieter section. Tips: please don’t talk the entire trip, stay off your phone using speaker.
March 18, 2023- Visiting friendsKalamazoo to Chicago
Seats were comfortable
March 3, 2023- Visiting friendsChicago to Ann Arbor
Pros: It probably could have been nice. Cons: I was not warned that you need to get to union station five minutes early so I missed the amtrak. It also left so early in the morning. Tips: Get there ten minutes early!