5.0
Pros: Comfortable and quiet in business class. Cons: Don’t like the new business class cars. Tips: Keep the old business class cars.
5.0
Pros: I enjoyed how clean the train was and very peaceful ride. Kind staff. Even arrived a bit early to destination. Cons: Well near the last hour of my beautiful ride, a woman got on with a very smelly dog. I love dogs, hers needed a serious bath! Very inconsiderate to offer passengers! This should be communicated from Amtrak to customers booking animals—that animals need to be clean and not foul smelling. Tips: See the above about “what could be improved?”.
5.0
Pros: I could do my work while traveling and still arriving on time. Cons: Where to store the trash can be improved. Tips: Sit back, relax and enjoy!
4.0
Pros: Friendly staff. Cons: WiFi was pretty weak. Tips: No.
5.0
Pros: Very restful, staff great. Cons: Can't think of anything. Tips: Speak to staff if need help.
4.0
Pros: A nice ride. Cons: It was way too cold… 🥶 too much air conditioning! I was freezing the whole way and even after I put extra clothing on!
3.0
Cons: The staff lack of help and information about disability accommodation I needed to move because I was in the wrong area. It was crowded and almost impossible to move. Needed help with the suitcase that had its own difficulties. Tips: It needs to be confirmed where the disabled seating is. I had no idea that there was a special place because that was not the case on the train from Berkeley California to Sacramento so I was as clueless as the staff.
4.0
It was a little cold in the train car. Is there as way to request more heat?
4.0
Pros: Like that there is a train from Chicago to Detroit. Cons: Would like to see a high speed rail line between such major cities. Tips: Relaxing.
5.0
Pros: Good expiration for the first time. Cons: N/A. Tips: All ok.
5.0
Relax, be prepared, be friendly and courteous, think about patcience before traveling