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Official Amtrak Thruway partner

Wanderu is an official partner of Amtrak Thruway

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About Amtrak Thruway

Amtrak Thruway, also known as Amtrak Thruway Motorcoach, is a fleet of buses owned by Amtrak to connect train stations to areas without railroads or train service. With this service, passengers in these areas can access their nearest train station by taking a bus there. Likewise, Amtrak passengers can reach areas without train service by taking a connecting Thruway bus for the last leg of the trip. Amtrak Thruway buses can be found throughout the U.S., with 1022 routes connecting 164 cities. Tickets are reasonably priced, starting at just £0.72.

Contact Amtrak Thruway

Phone number: US: 1 (800) 872-7245

Quickview

Amtrak Thruway coach coverage

Daily Trips814
stations191
cities164
countries2

Amtrak Thruway coach amenities

Amtrak Thruway
Air conditioningAir conditioning
ToiletToilet
Loyalty rewardsLoyalty rewards

What travelers are saying about Amtrak Thruway

Here’s what Wanderu users who have booked trips with Amtrak Thruway had to say about their travel experience.

Traveling During COVID-19

“They took COVID safety precautions seriously.”
based on 111 reviews

Onboard Experience

“The WiFi actually worked for the entire trip”
based on 166 reviews
“I’ll travel with them again just for the staff!”
based on 303 reviews
“Really cheap tickets and really good service.”
based on 323 reviews
“The coach got there on time.”
based on 326 reviews
“Seats were really comfy and spacious”
based on 308 reviews
“The coach was almost suspiciously clean”
based on 317 reviews

Amtrak Thruway Routes & Network

Amtrak Thruway’s coach network features 1022 coach routes that connect 164 cities serving 191 stations. On average, Amtrak Thruway performs about 814 coach trips every day. The top cities to which Amtrak Thruway offers the highest number of daily coach service include Madison and Chicago.

Top Cities Served by Amtrak Thruway

CityRouteEarliest coachLatest coach
Seattle172:00 pm12:20 am
Portland213:00 pm1:20 am
Philadelphia235:03 am4:56 am
Vancouver155:45 pm11:45 pm
Eugene193:00 pm7:35 am
Allentown149:15 am10:45 pm
Chicago228:30 am1:20 am
Denver11:05 pm8:20 pm
Spokane136:10 am10:45 pm

Top States Served by Amtrak Thruway

StateCities ServedDaily TripsTop city
Minnesota3238St Paul
Colorado638Denver
British Columbia2227Vancouver
Wisconsin14770Milwaukee
Oregon25998Portland
Washington20699Seattle
Illinois51034Chicago
California361641Los Angeles
Pennsylvania151206Philadelphia

Amtrak Thruway reviews from Wanderu customers

Overall review score for Amtrak Thruway

(Based on 359 reviews)

4.6
Ratings (Out of 5)
Comfort

4.3

Timeliness

4.8

Staff

4.6

Value

4.2

Condition

4.7

Amtrak Thruway passenger reviews

5.0

Erich

19 October 2021- Solo travel

Denver to Gunnison

Pros: It was on time and got me home at a reasonable price. Cons: Bathroom was not working, it would be nice to determine availability of seats on line for a particular route.

Pros: It was on time and got me home at a reasonable price. Cons: Bathroom was not working, it would be nice to determine availability of seats on line for a particular route.

5.0

Diane

10 October 2021- Couples trip

Madison to Chicago

Pros: It was very comfortable and the two drivers were good, helpful and made us feel comfortable. Cons: Nothing. Tips: No. It was as expected.

Pros: It was very comfortable and the two drivers were good, helpful and made us feel comfortable. Cons: Nothing. Tips: No. It was as expected.

5.0

Luis

20 September 2021- Business

Madison to Chicago

Pros: Both drivers were very professional and helpful. Cons: Perhaps show some movies on the bus. Tips: Be there 15 minutes earlier and wait in line.

Pros: Both drivers were very professional and helpful. Cons: Perhaps show some movies on the bus. Tips: Be there 15 minutes earlier and wait in line.

5.0

Linda

15 September 2021- Visiting friends

Denver to Salida

Pros: Driver was friendly and humorous; very enjoyable. Cons: Was great. Stopped for bathroom/stretching times.

Pros: Driver was friendly and humorous; very enjoyable. Cons: Was great. Stopped for bathroom/stretching times.

5.0

Oliva

8 September 2021- Vacation

Madison to Chicago

Pros: Puntual staff. Cons: Mask enforcement. Tips: Wear your mask and respect other passengers.

Pros: Puntual staff. Cons: Mask enforcement. Tips: Wear your mask and respect other passengers.

Most popular Amtrak Thruway routes

The coach from Madison to Chicago is Amtrak Thruway’s most popular route. Trips from Salem to Portland and Bellingham to Seattle are also highly popular.

Top Amtrak Thruway routes

RouteDaily TripsDurationPrice
Madison to Chicago223h 51m£22
Salem to Portland41h 17m£9
Bellingham to Seattle12h 40m£18
Salida to Denver13h 5m£21
Portland to Eugene82h 50m£16
Gunnison to Denver14h 45m£29
Portland to Cannon Beach22h 0m£12
Philadelphia to Allentown11h 20m£16
Leavenworth to Seattle13h 15m£29

Amtrak Thruway Cancellation Policy

All Amtrak tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy and change fee structure for Amtrak bookings depend on the type of fare you purchased:

Saver Fare tickets: A 25% fee applies for any changes. If you cancel the trip, you will receive an eVoucher worth 75% of the original ticket price.

Value Fare tickets: No change fees and fully refundable up to 15 or more days before departure. If cancelled less than 14 days before departure, a 25% cancellation fee applies.

Flexible, Business and Premium Fare tickets: No change fees and fully refundable if cancelled or changed before departure.

Sometimes, Amtrak Thruway trips may be operated by a different bus carrier, such as Greyhound. In those cases, Amtrak Thruway tickets still follow Amtrak’s cancellation policy.

Tickets are non-refundable and non-exchangeable after the bus has departed, so be sure to make your updates as soon as possible if your travel plans change.

If your Amtrak Thruway ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to www.Amtrak.com and click on the “Modify Trip” tab in the upper right corner.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.

Amtrak Thruway Coach Guide & FAQs

Do Amtrak Thruway coaches have WiFi?

No, unfortunately Amtrak Thruway does not offer WiFi aboard its coaches at this time. However, we find that a good book makes the time fly by and streaming services like Netflix allow you download TV shows and movies that you can then watch during your trip. Plan ahead and you will stay entertained during the entire coach ride.

Are there power points or USB points on the coach?

Amtrak Thruway does not offer power points on their coaches at this time. We suggest you charge up your laptop ahead of time and bring a power bank for your phone to extend its battery life for the duration of the trip. And remember - a good book doesn’t require any power.

What is Amtrak Thruway's schedule?

On a typical day, Amtrak Thruway has 814 scheduled coach trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

Can you pick up will call tickets at the station?

No, Amtrak Thruway does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Do you need an ID to get on the coach?

Yes, Amtrak Thruway requires you to present an ID to an agent to be allowed to board the coach. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

What are Amtrak Thruway’s COVID-19 policies?

Visit our COVID-19 Travel Guide to view the most up-to-date information about Amtrak Thruway’s cleaning protocols and adjusted ticket change policies during the COVID-19 pandemic.

Are there toilets on Amtrak Thruway coaches?

Yes, there are bathrooms on Amtrak Thruway coaches. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Are meals or drinks offered during the trip?

Amtrak Thruway does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. However, note that most coaches do not allow you to bring your own alcoholic drinks.

Do you have to print your Amtrak Thruway ticket?

Yes, Amtrak Thruway requires that all passengers have printed tickets to board the coach. When you book with Wanderu and activate your account, you will be able to easily find and download your tickets for most coaches.

Does Amtrak Thruway offer any premium features like extra legroom or movies?

Amtrak Thruway focuses on delivering a great travel experience at a low price and currently does not offer premium features like extra legroom or onboard entertainment. But these days, between your laptop, tablet, smartphone and e-reader, you’re the master of your own entertainment even on longer journeys.

Cheap Amtrak Thruway tickets recently found on Wanderu

With 814 Amtrak Thruway trips per day, there are a lot of great deals to uncover for the bargain hunter and Amtrak Thruway tickets start at just £0.72. Check out some of the latest and greatest deals snatched up by Wanderu users.