5.0
Cons: I was treated with respect from the moment I arrived from Merlin Oregon. The inside agents were very knowledgeable about times; boarding and helping me know procedures. Great training for anyone coming to the Eugene train station. Tips: Arrive early and I say at...
Cons: I was treated with respect from the moment I arrived from Merlin Oregon. The inside agents were very knowledgeable about times; boarding and helping me know procedures. Great training for anyone coming to the Eugene train station. Tips: Arrive early and I say at least 1 hour. Ask questions to know what to expect. And see what you can get when you are disabled and have luggage and a cane. Ask for help and they put me onboard first. Helped with my bags and showed me where rest room was.
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5.0
Pros: When the airlines cancel all flights, and you can’t get home because of weather issues, it is a great thing that the trains are still running and the cost to ride is very affordable. It doesn’t even matter that the trains were running late and going slow; the tr...
Pros: When the airlines cancel all flights, and you can’t get home because of weather issues, it is a great thing that the trains are still running and the cost to ride is very affordable. It doesn’t even matter that the trains were running late and going slow; the train got my family home, when the airlines could not. The accommodations were exceptional as they dealt with snow, ice, and debris on the tracks due to severe winter weather conditions. Cons: Not sure. Tips: Take the train as an alternative to flying. It is more affordable and reliable in extreme weather events.
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2.0
Pros: the outdoor scenery only. Cons: tell riders there is a possibility of very long delays in both directions.
Pros: the outdoor scenery only. Cons: tell riders there is a possibility of very long delays in both directions.
5.0
Pros: Friendly staff. Cons: More options for the small store on board. Tips: None.
Pros: Friendly staff. Cons: More options for the small store on board. Tips: None.
