5.0
Pros: The bus had outlets to charge devices, very helpful. The driver appeared to enjoy her role as our driver and made helpful announcements. Cons: Ticket process was very frustrating on both my departing and return trips the driver was unable to utilize my electronic ticket due to his scanner unable to read the size of my qr code. I was asked to pay for a new ticket. On my return trip I just bought a different ticket to avoid issues. Tips: Flexibility of time is a given since driving in US from anywhere to anywhere is subject to the traffic issues we all face. Window seat is best, so you have a wall to lean on!
5.0
The seats are tooooo uncomfortable. They need to go back more and need more leg room.
5.0
Pros: Quick and easy! The bus driver was nice and helped with the bags. Cons: Nothing. Tips: I recommend the coach buses!
5.0
Pros: The bus driver was funny and a good sport when more then a few passengers apparently missed his numerous & VERY explicit statements that our stop was coming and that we had arrived at our stop. The issue was 100% not on his end but what I have to imagine is a hearing issue because otherwise I’m just talking badly of strangers. He handled this very well and I thought the trip was great. First time solo traveling with this service and I will be doing so again readily. Cons: Nothing comes to mind. Tips: Expect to have a seat partner - space won’t be an issue, you’ll just have a buddy for the ride.
5.0
Pros: The driver was a careful driver. Cons: WiFi onboard. Tips: Nice clean and comfortable.
4.0
No clear indication on where the bus stop is at the union station in Chicago. Maybe add a sign “Amtrak transit buses” or something along the lines?
5.0
Pros: 1st driver was very nice and helpful. Cons: 2nd driver was rude and obnoxious to a female customer. At her destination the stowed luggage was not in the spot he expected and he got angry at her.
5.0
Pros: That it picked me up from right outside the airport and dropped at a very good location. Cons: Dont think anything need improvement. Tips: Have alight snack for the journey.
5.0
Pros: That The Drivers Drives The Vehicle The Right Way, Doesn’t Rush And Is Ver Cautious About Safety. Cons: The WiFi.
5.0
Pros: Felt safe on the bus traveling. Cons: Driver more friendlier.
5.0
Pros: I just love NOT having to worry about driving at all. Cons: better WIFI.
4.0
Pros: It was better and cheaper then renting a car. Cons: Nothing. Tips: Please read the fine print. The passenger had to transfer and the first bus was too late to catch the next bus. Since the ticket was purchased through this website, no refund from the website nor the bus that we had the trip through. Just leave plenty of time in between buses.