August 4, 2023- Solo travelAmtrak Thruway
No clear indication on where the bus stop is at the union station in Chicago. Maybe add a sign “Amtrak transit buses” or something along the lines?
July 18, 2023- BusinessAmtrak Thruway
Pros: 1st driver was very nice and helpful. Cons: 2nd driver was rude and obnoxious to a female customer. At her destination the stowed luggage was not in the spot he expected and he got angry at her.
August 23, 2022- Solo travelAmtrak Thruway
Pros: That it picked me up from right outside the airport and dropped at a very good location. Cons: Dont think anything need improvement. Tips: Have alight snack for the journey.
July 18, 2022- Visiting familyAmtrak Thruway
Pros: That The Drivers Drives The Vehicle The Right Way, Doesn’t Rush And Is Ver Cautious About Safety. Cons: The WiFi.
May 28, 2022- Visiting familyAmtrak Thruway
Pros: Everything. Tips: The bus is always on time so travelers should not delay otherwise they will miss their bus.
January 25, 2020- VacationGreyhound
Pros: Everything. Cons: Yes.
October 27, 2019- Visiting familyVan Galder
Pros: Felt safe on the bus traveling. Cons: Driver more friendlier.
October 13, 2019- Visiting familyVan Galder
Pros: I just love NOT having to worry about driving at all. Cons: better WIFI.
August 16, 2019- Visiting familyVan Galder
Pros: It was better and cheaper then renting a car. Cons: Nothing. Tips: Please read the fine print. The passenger had to transfer and the first bus was too late to catch the next bus. Since the ticket was purchased through this website, no refund from the website nor the bus that we had the trip through. Just leave plenty of time in between buses.
August 5, 2019- Visiting friendsVan Galder
Pros: The bus was not crowded, so I was able to sit by myself with no one right next to me. The bus drivers were very kind and friendly. We arrived on time even while having to make 2 stops on the way to Madison from Chicago. Cons: The wifi was EXTREMELY slow.
August 4, 2019- Visiting friendsVan Galder
Pros: Timing, cleanliness. Cons: The driver was overall pretty rude and patronizing. We stopped at a McDonald’s as advertised but only for 6 minutes and he said no one should order anything because he would leave without them. It was dinner time.
August 1, 2019- Visiting friendsGreyhound
Pros: I liked the convenience of the bus. I didn't have to drive or take the bus. Cons: Staff was awful. Very rude and almost made me miss my bus!