5.0
Pros: Everything was great. First time on the train. I will be returning. Cons: n/A. Tips: Be on time.
5.0
Pros: This was my first train trip in over 50 years. I was surprised at how simple the Briteline process was. From the Guest Service desk to boarding the train, the whole process was quick and easy. The seat and ride was most comfortable. I recommend this mode of travel between Fort Lauderdale and Miami. Cons: Arrival to the Miami station, once outside, was a bit chaotic as vehicles and buses were all stopped and causing many people to honk their horns. If a better drop-off/pick-up solution could be made, I think travelers would be appreciative. Tips: Make sure you arrive 15 - 30 minutes before your train arrives/leaves. Once on the platform, look at your ticket and see which train car you are assigned and then look at the posted signs. Make you way soonest, as I had to traverse the whole platform to get the my car.
4.0
Pros: The trip was very smooth and timely, and I like the fact that you can order food. Cons: The seats were very vertical with a flat seat and straight back. Not very ergonomic, especially for those with sustained back injuries. Tips: Eat before you travel, or bring a snack. The sandwich was good, but not $23 good!
5.0
Pros: Rapidez y puntualidad. Excelente trato del personal. Cons: Los mensajes no siempre se escuchan en español. Tips: No dejen pasar ésta inolvidable experiencia al subirse a un tren Brightline.
4.0
Pros: The trip was good my seat was spacious although there were children in the isle way crying screaming and running around it would be nice if people with children could sit in a separate coach from people without children. Cons: There should be someone around to make sure the parents keep their children quiet and keep them from jumping up and down on empty seats. Tips: Please control your children.
5.0
Pros: On time and very clean every thing. Cons: Service snacks sistem could be more eficient. Tips: They most buy their tickets on Waderu.
5.0
Pros: Very good. Cons: Very good. Tips: Yes of corse.
5.0
Pros: Not driving. Cons: Upgrades. Tips: No.
5.0
Pros: It didn't take long at all, and the temperature was great. Cons: More space for seating.outlets needs to be installed to charge my laptop and phone. Tips: Have a nice travel, your in good hands.
5.0
Pros: Everything. Cons: Nothing. Tips: Just to be on time.
4.0
Pros: Fast, comfortable. Cons: Difficult to access a human on the phone My issue was eventually resolved but it took time and frustration. Tips: Be on time.
3.0
Pros: the fast time. Cons: prices and make the seats more confortble. Tips: not.
5.0
Pros: The best. Cons: Perfect. Tips: Relax.