4.0
Pros: The staff. Cons: The overhead storage is small but the extra storage was not bad. Its located by the doors. The PA system on the train needs to be fixed. 1 of the trains I couldn't even understand what they were saying. It was going in and out. The step thing that you step on and off the train was a bit too low. I almost tripped getting off and on train. The bathroom cleanliness needs to be addressed. The seating were ok just not enough space for taller people. My son is 6'5 and I felt bad for him. Tips: Pay close attention. Pack lightly you will be traveling with your luggage throughout your trip.