5.0
Pros: The staff was very helpful and reminded me of my stop when the train reached previous stop. Cons: Racks could be arranged for big Baggages.
4.0
Pros: easy travel friendly staff. Cons: stronger wifi. Tips: coach class is 1/2 the price of business and a great value.
4.0
Pros: the coach value was incredible. Tips: coach a great value over business class.
5.0
Pros: Punctuality and Time. Cons: Maintenance of the air conditioner, on one seat there was a water drip. Tips: Very good experience.
5.0
Pros: Not a crowded ride. Staff was incredibly friendly and accommodating. It was quite clean and the bathroom had warm running water! I also like the little snacks and meals they have in the cafe car. Cons: Amtrak is Amtrak and it gets us where we need to go. I don’t expect much from it. Especially for a 4.5hr trip. Although, if the bumpy hip hops of the ride can become smoother, that would be the one thing I’d say could improve. Also, indoor volume of conversation and music/video should be enforced. A train is an enclosed public transport space, that should be respected. There are designated quiet cars, but still.. Tips: There was designated quiet cars if you don’t want someone talking on the phone in an outdoor voice right next to you.
5.0
Pros: Fast and easy. Cons: Bathroom smelled. It needs a deodorizer. Tips: No skycaps at Stamford.
5.0
Pros: It was comfortable, and the cafe food was very good. A person in our car left his iPhone on the train, and even though it had started moving, somehow, they stopped so he could get it from someone who had picked it up for him! Cons: Hard to improve on anything - although, I felt that the announcements for upcoming stations were kind of weak. Tips: Always ask questions if you are unsure of anything.