5.0
Pros: Staff of bus company were very polite, efficient and knowledgeable. Good job! Cons: I would ask the bus company not to use air freshener sprays on the bus. Several people, including me, has sinus and eye irritation as a result during the trip. Also, I think the movies are not necessary - everybody had their own cell phones or computers and was entertaining themselves. No one appeared to be watching the movies. Instead, the movies sometimes made it difficult to sleep. Wifi did not work during the portion of the trip within Mexico. Tips: Definitely take a jacket along with you, as some people might find the temperatures to be too cold (while others prefer the colder temperatures).
