5.0
Pros: I love traveling by train and this is a comfortable train. Cons: Dining car.
4.0
Pros: Spaciousness, not crowded. Simple. Cons: Not sure. Tips: Bring food and water.
5.0
Pros: Ease and destination. Cons: Open dining cart earlier.
5.0
Pros: Very spacious seats, lots of leg room even in Economy. Really liked the footrest. Cons: A bit cleaner/updated; better lighting. Easier to get to the cafe.
5.0
Pros: Was left alone to relax and enjoy my trip. Cons: No need for the masks.
5.0
Pros: Convenient without having to drive myself. Was a good experience. Cons: Speaker system seemed garbled and unclear most of the time. Crew members on train seemed edgy and cranky. Tips: First time rider and was a fun experience in coach class. May upgrade next time and try that.
5.0
Pros: Was well accomodating. Cons: Would like to see more accomodating time options for different travel times to and from Chicago to Carbondale and from Carbondale to Chicago during week and weekends.
5.0
Pros: everything was fine. Cons: n/a. Tips: n/a.
4.0
Pros: smooth... comfortable... able to relax, great views, read, free wifi... way better than travel in car or airplane. Cons: food cart was just ok and the women running it was not very friendly or helpful... it seemed like she was having a bad day.