October 27, 2023- Visiting familyNew York to Washington
More control of the bags and luggage of the travalers, would make me feel more safe.
October 19, 2023- BusinessNew York to Boston
Pros: Staff, fast train, on time. Cons: Wi-Fi was slow. Tips: Yes . Don’t put your carry on in front of other passenger feet. That was an extremely bad experience and cost me lots of money to be uncomfortable for 3.5 hours.
October 12, 2023- Visiting familyPhiladelphia to Washington
Pros: Everything was fine, no complains. Cons: Bathroom doors should be fixed properly. They opened sometimes while train is moving. Tips: Acela is really worth it.
October 10, 2023- Solo travelWashington to Philadelphia
First time on Amtrak in a long time. Surprisingly great and improved.
July 7, 2023- Couples tripNew York to Boston
Pros: Convenient, timely and comfortable. Cons: Better air control, car was chilly. Tips: Visual listening of next station and eta.
June 21, 2023- Visiting friendsWashington to New York
Pros: I appreciated having a comfortable seat where I could work. Cons: Not anyone's fault, but the broken down train that we helped with passenger pick-up meant that some folks were double-booked for a seat, so I am hopeful that better care of the infrastructure is on the horizon.
June 12, 2023- BusinessWashington to New York
Pros: The seats look and feel old ans expected seats on acela to be betger rhan refular amtrak. Cons: Improve aeat quality. Move the charging ports to rhe middle between rhe front seats aa opposed to feet area below window.
May 15, 2023- Visiting familyPhiladelphia to Washington
Helpful and friendly staff. On time arrival. Comfy seats
April 20, 2023- Couples tripBoston to New York
Pros: Seamless, easy so much less stress than flying. It was a great way to start our NYC trip. Cons: Not a thing.
April 6, 2023- VacationBoston to New York
Me gusto que respetaron los tiempos del viaje y la limpieza del tren
March 31, 2023- Visiting familyNew York to Boston
Cons: Ease of purchasing the tickets Auto fill in DID NOT work Took too Long. Tips: Find a Red Cap.
March 31, 2023- VacationBoston to New York
Pros: Nothing. Cons: For now nothing. Tips: No.
March 19, 2023- Visiting familyWashington to Philadelphia
Pros: Comfortable, quiet car. Cons: Train was more than 1 hour late. Tips: Comfortable trip.
January 16, 2023- Regular commuterNew York to Boston
Pros: roomy. Cons: train is too shaky- can not do work on a laptop at all. NO help for luggage. Not enough room to put my luggage. No latte in coffee bar. Wifi not stable...
December 18, 2022- VacationNew York to Washington
Arrived much later than advertised