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About Peter Pan Bus Lines

Peter Pan Bus Lines is one of the biggest bus carriers in the Northeast region of the United States. Headquartered in Springfield, Massachusetts, the company provides affordable and comfortable bus trips to 41 destinations across Connecticut, Delaware, Massachusetts, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and the District of Columbia. On average, Peter Pan transports more than four million passengers every year.

Founded in 1933, Peter Pan Bus Lines has remained a family business since its creation. It started out as a small transit company running one route between Northampton, MA and Boston, MA with a fleet of four 1933 Buick jitney vehicles, and quickly expanded over the following decades to become the leading ground travel carrier across New England, and the region’s main connection to New York City. Today, Peter Pan’s network of bus schedules features 2552 routes and the company runs about 2423 bus trips every day. Some of the most popular bus routes in the Peter Pan network include Boston to New York, NYC to Springfield, Baltimore to DC, and Philadelphia to Boston. Peter Pan is also the main bus travel provider between Boston and Cape Cod.

Peter Pan is known for their reliable on-time bus service and modern coaches that boast a series of amenities, including freshly sanitized restrooms, free WiFi, power outlets and extra legroom between seats. Peter Pan’s vehicles are green certified, ensuring low carbon emissions.

Peter Pan has been an official Wanderu partner since 2015, making it easy to find and book cheap Peter Pan bus tickets on Wanderu with no additional fees. On Wanderu, you will find all schedules and the best deals for all available bus trips that Peter Pan has to offer.

Contact Peter Pan Bus Lines

Phone number: US: 1 (800) 343-9999

Online support: Peter Pan Lines website

* #5 Business Travelers' Favorite   
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Peter Pan Bus Lines Amenities

Air conditioningAir conditioning
Extra legroomExtra legroom
Green certifiedGreen certified
Power outletPower outlet


Peter Pan Bus Lines bus coverage

Daily Trips2,423

What travelers are saying about Peter Pan Bus Lines

Here’s what Wanderu users who have booked trips with Peter Pan Bus Lines had to say about their travel experience.

Traveling During COVID-19

"They observed CDC guidelines."
based on 2777 reviews

Onboard Experience

"Best wifi I've had on a bus"
based on 2465 reviews
"I was impressed by how helpful all the staff were."
based on 3719 reviews
"Great value and comfortable ride."
based on 4333 reviews
"We departed on time and I even arrived earlier than advised."
based on 4372 reviews
"I found the seats very spacious and comfortable."
based on 4068 reviews
"The bus was incredibly clean and roomy."
based on 4463 reviews

Peter Pan Bus Lines reviews from Wanderu customers

Overall review score for Peter Pan Bus Lines

(Based on 5353 reviews)

Ratings (Out of 5)










Peter Pan Bus Lines passenger reviews


Maurice Maurant

February 20, 2024- Vacation

Washington to New York

Pros: Get informations and Alert. Cons: Informations. Tips: Ok.



February 19, 2024- Visiting family

New York to Washington

Pros: Nothing. Cons: My seat was broken and went back on its own. Outlets did not work. And there was no heat, very cold on the bus.



February 19, 2024- Visiting family

New York to Washington

Pros: Nice bus. Cons: I found it ridiculous that we took a 15 min stop to get another driver than make another 10 minute unexpected stop in Baltimore to drop off the driver. He could have gone to dc and taken a train or another bus. This was ridiculous and this caused us to be late. Tips: Beware of the above.



February 19, 2024- Couples trip

Philadelphia to New York

Pros: Bus driver was entertaining. Cons: Pick up location on tickets needs to be more exact. Tips: Book ahead of time. Bus fills up quickly.



February 17, 2024- Vacation

Boston to New York

Pros: Fast and direct. Cons: The condition of the bus was poor, very narrow space for the legs compared to other providers, as well as uncomfortable and very old seats.

Peter Pan Bus Lines Routes & Network

Peter Pan Bus Lines’s bus network features 2552 bus routes that connect 41 cities serving 89 stations. On average, Peter Pan Bus Lines performs about 2423 bus trips every day. The top cities to which Peter Pan Bus Lines offers the highest number of daily bus service include New York and Silver Spring.

Top Cities Served by Peter Pan Bus Lines

CityRouteEarliest busLatest bus
New York3410:00 am2:30 am
Boston1810:00 am1:30 am
Philadelphia1710:00 am1:10 am
Washington274:00 am3:00 am
Providence910:00 am1:25 am
Hartford910:00 am12:30 am
Baltimore1310:00 am12:30 am
Springfield710:00 am12:30 am
Worcester610:00 am12:30 am

Most popular Peter Pan Bus Lines routes

The bus from New York to Silver Spring is Peter Pan Bus Lines’s most popular route. Trips from New York to Boston and Washington to New York are also highly popular.

Top Peter Pan Bus Lines routes

RouteDaily TripsDurationPrice
New York to Silver Spring134h 58m$27
New York to Boston645h 20m$39
Washington to New York234h 41m$31
New York to Providence374h 24m$47
Baltimore to New York203h 33m$31
Hartford to New York273h 13m$28
Boston to Hartford342h 42m$28
Philadelphia to Washington64h 32m$28
Philadelphia to New York271h 58m$12

Peter Pan Bus Lines Cancellation Policy

Peter Pan Bus Lines tickets are non-refundable and cannot be cancelled, so make sure to double check all of your travel details before completing your booking.

Your Peter Pan reservation can be modified, as long as you request the change more than 2 hours before the scheduled departure time. The passenger name, travel date, or travel time of your ticket can be changed. To request your change, you can contact Peter Pan online or speak with staff in person at the station’s Peter Pan ticket counter. Peter Pan charges a ticket exchange fee of $5 to $10 USD, as well as a transaction fee for all exchanges.

Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to coverage for lost or damaged baggage and 24-hour assistance during your travels, trip protection can help you get your money back in case you need to cancel or change your trip. You may be reimbursed if you do not travel on your bus trip due to covered reasons such as illness, extreme weather, or required work shifts. If you need to change your ticket, you may also file a claim to have the Peter Pan change fee reimbursed.

Peter Pan Bus Lines Bus Guide & FAQs

Yes, you can change a Peter Pan bus reservation. Both the time and the date of travel can be changed. To modify your reservation you will need to visit a Peter Pan ticket counter or contact customer service at 800-343-9999.

To change your ticket there is a fee of $5 (if the cost of the ticket is less than $10) or $10 (if the cost of the ticket is more than $10), plus any difference in fare for the new ticket. A transaction cost of $2.50 per ticket will also apply.

All Peter Pan tickets are nonrefundable. Peter Pan advises passengers to contact customer service with any serious concerns.

Yes, Peter Pan Bus Lines offers WiFi on their buses. Although most trips with Peter Pan Bus Lines will have WiFi as advertised, some buses might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Peter Pan Bus Lines WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.

Carry On Bags: On Peter Pan buses you are allowed one small bag up to 25 pounds in weight to be taken with you on board the bus. The bags brought on board must fit under the seat in front of you or in the overhead bins.

Checked Baggage: Each adult passenger is allowed to bring up to 2 pieces of luggage to place under the bus, up to 50 pounds per bag.

Yes, there are power outlets onboard Peter Pan Bus Lines buses. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.

Since Peter Pan Bus Lines might sometimes use replacement bus vehicles, not all trips are guaranteed to have power points. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

On a typical day, Peter Pan Bus Lines has 2423 scheduled bus trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.

No, Peter Pan Bus Lines does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.

Children under the age of 2 years old can travel for free with an adult as long as they are in the adult's lap for the duration of the trip. If you plan to travel with more than one child under the age of 2, a ticket must be purchased for the second child and the child must be in a secured safely and properly in their seat. Peter Pan does offer child fare discounts for children between the ages of 2 and 11. A 20% discount off of a full fare adult price is available if the ticket is purchased in person at the station ahead of time.

Yes, Peter Pan Bus Lines requires you to present an ID to an agent to be allowed to board the bus. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.

Yes, there are bathrooms on Peter Pan Bus Lines buses. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Peter Pan Bus Lines does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. However, note that most buses do not allow you to bring your own alcoholic drinks.

Yes, Peter Pan Bus Lines requires that all passengers have printed tickets to board the bus. When you book with Wanderu and activate your account, you will be able to easily find and download your tickets for most buses.

Peter Pan Bus Lines goes the extra distance to deliver premium features to its customers.

Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Peter Pan Bus Lines offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between bus lines, but getting extra is always good.

Cheap Peter Pan Bus Lines tickets recently found on Wanderu

With 2,423 Peter Pan Bus Lines trips per day, there are a lot of great deals to uncover for the bargain hunter and Peter Pan Bus Lines tickets start at just $1.36. Check out some of the latest and greatest deals snatched up by Wanderu users.

How do I get the best deal on Peter Pan Bus Lines tickets?

Wanderu is the best place to score cheap Peter Pan Bus Lines tickets. Wanderu offers the lowest available fares every day and charges no extra booking fees. Plus, you can compare Peter Pan Bus Lines prices with trips offered by other bus companies to be sure you’re getting the best deal on your tickets!

Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.

When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.

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