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About Peter Pan Bus Lines

Peter Pan Bus Lines is a prominent bus company serving the Northeastern USA and is based in Springfield, MA. Peter Pan bus routes cover Massachusetts, New York State, Rhode Island, Connecticut, Maryland, New Jersey, Pennsylvania and Washington DC. Popular Peter Pan bus schedules link Boston to Hyannis, Providence to NYC and New York to Baltimore. You can find all Peter Pan schedules and book bus tickets at the lowest prices on Wanderu.com

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Peter Pan Bus Lines bus Coverage

Daily Trips2,938
stations61
cities45
countries1

Peter Pan Bus Lines bus amenities

Air conditioningAir conditioning
RestroomRestroom
Extra legroomExtra legroom
Green certifiedGreen certified
Power outletPower outlet
WiFiWiFi

Reviews from Wanderu Customers traveling with Peter Pan Bus Lines

Overall review score for Peter Pan Bus Lines
4.2
Based on 1101 reviews

Based on 81 reviews
Overview
Users that traveled from Boston to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 48 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Staff
4.2
Value
3.8
Condition
4.1
Anel
5.0
February 15, 2020Visiting friends
Pros
Both trips were on time, drivers were friendly
Cons
Condition of seats, more cleaning sessions I suppose
Victor
5.0
January 23, 2020Visiting family
Pros
Very goodnothinggoof service
Rosabel
5.0
February 11, 2020Solo travel
Pros
Very nice. On time and a good price
Esheka
5.0
February 12, 2020Visiting family
Pros
I had two seats to myself for me & my stuff. That was probably due to the time in which I traveled, but it was still nice. Oh! The outlets worked! On previous bus rides, they haven't so that was good.
Tips
Bring snacks, water and something to keep you busy if you don't plan on sleeping!
Maristela
4.0
February 2, 2020Solo travel
Pros
Easy, direct trip, time to do a lot in NYC. On a Sunday am, not many cars neither on the roads nor in the city. Sunny, nice February.
Cons
Seats could be a bit larger and comfortable.
Tips
Best day and time for a day trip to NYC. Would take the same trip again.

Based on 77 reviews
Overview
Users that traveled from New York to Boston with Peter Pan Bus Lines report that they were happy with the WiFi on board 46 percent of the time.
Ratings (Out of 5)
Comfort
3.5
Staff
3.8
Value
3.6
Condition
4.0
Sarvani
5.0
February 18, 2020Visiting family
Pros
The seats were good, charging ports and air conditioning all were working well.
Cons
It could be more clean.
Arthi
4.0
February 18, 2020Visiting family
Pros
Keep doing what you are doing! Clean bus , clean seats and courteous employees. Of course competitive prices!
Minerva
3.0
February 15, 2020Visiting family
Pros
Nice staff, leave on time
Cons
Those buses are a little old. They could have more modern and comfortable buses.
Tips
Plan you trip ahead, the prices varies too often.
Natalie
3.0
February 14, 2020Visiting friends
Pros
Affordable trip, convenient locations for pick up and drop off, express route.
Cons
The bus was fine, but less comfortable than other bus options.
Ahmed
5.0
February 15, 2020Visiting friends
Pros
Bus was on time and smooth.

Based on 74 reviews
Overview
Users that traveled from Philadelphia to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 60 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Staff
4.2
Value
4.1
Condition
4.3
Michael
5.0
February 6, 2020Business
Pros
it was unspectacular, which is fine
Cons
a bit more expensive than some rides that evening
Galen
1.0
February 1, 2020
Cons
I had an unpleasant interaction with the driver who was rude and unforgiving when I asked politely whether he would be able to wait 1 min for my companion who was just arriving to the station. I understand the policy that the bus departs on time, however I felt that my ...More
Dorothy
4.0
January 19, 2020Couples trip
Pros
It's left and returned on time
Cons
The seats could be more comfortable and the free Wi-Fi that you offer for free could be much better most the time it does not work
Nakota
5.0
January 12, 2020Vacation
Pros
The bus was not only on time getting there, but early back. Great !!
Cons
Nothing I can think of!!
Tips
Be there one half hour early as bus boards right away!!
Adna
5.0
January 11, 2020Vacation
Pros
Simple and easy
Cons
Giving more info about boarding

Based on 67 reviews
Overview
Users that traveled from New York to Philadelphia with Peter Pan Bus Lines report that they were happy with the WiFi on board 58 percent of the time.
Ratings (Out of 5)
Comfort
4.0
Staff
4.1
Value
4.1
Condition
4.2
Rachel
5.0
February 7, 2020Visiting family
Pros
Very easy being on the bus, so much better than the train!
Cons
Nothing
Tips
Use this service!!
Anna
5.0
February 8, 2020Visiting friends
Pros
Fast trip, clean bus. Departure on time.
Joseph De Jesus
4.0
February 1, 2020Visiting friends
Pros
Well I liked that it was a really quick trip making it 20 minutes earlier to the destination.
Cons
Probably more comfortable seats. but then you don't get everything you want but it's probably something to have in priority for an upgrade ;)
Jenna
5.0
January 12, 2020Solo travel
Pros
Quick
Cons
Cleanliness
Allison
5.0
January 4, 2020Visiting friends
Pros
Got there early
Cons
N/a
Tips
n/a

Based on 42 reviews
Overview
Users that traveled from Washington to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 59 percent of the time.
Ratings (Out of 5)
Comfort
4.0
Staff
3.9
Value
3.5
Condition
4.3
Destiny
3.0
February 13, 2020Solo travel
Pros
Nice staff
Cons
Needs to be spacious for the price
Tyra
5.0
February 14, 2020Vacation
Pros
it was fun and it was a lot of things to do
Cons
nothing really
Tips
nope
Destiny
2.0
January 30, 2020Visiting friends
Pros
Lots of space
Cons
Restroom was bad and no wifi
Jorge
5.0
January 23, 2020Vacation
Pros
Spend time to be in the road.
Cons
Perhaps the toilet???
Tips
Bring your snacks !!!
Nathan
2.0
January 20, 2020Visiting friends
Pros
$8 ticket on Peter Pan
Cons
The bathroom lock mechanism was broken (a plastic component of the locking latch, which I later found on the floor, had previously disconnected from the rest of the lock) in such a way that I was able to lock the door but couldn't unlock it. So I got briefly locked in t...More

Based on 38 reviews
Overview
Users that traveled from New York to Washington with Peter Pan Bus Lines report that they were happy with the WiFi on board 48 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Staff
3.9
Value
3.8
Condition
4.0
Syed
3.0
February 13, 2020Solo travel
Cons
The wifi didn't work, never does.
Philippe
5.0
January 29, 2020Business
Pros
N/A
Cons
N/A
Roshan
5.0
January 24, 2020Solo travel
Pros
Smooth ride got to the destination on time.
Cons
Better headrests
Tips
Bring one of those neck pillows that people usually take on planes, it will make your trip so much more comfortable.
Gunes
3.0
January 23, 2020Visiting family
Pros
The trip took longer than advertised, even though there was no traffic at all. It should have been a direct ride, but we stopped at Baltimore and waited there for too long.
Cons
Arrive on time
Kenneth
5.0
January 16, 2020Visiting friends
Pros
The price. Lol.
Cons
So far so good

Based on 36 reviews
Overview
Users that traveled from Washington to Philadelphia with Peter Pan Bus Lines report that they were happy with the WiFi on board 45 percent of the time.
Ratings (Out of 5)
Comfort
3.9
Staff
4.0
Value
4.1
Condition
4.3
Shanelle
3.0
February 15, 2020Visiting friends
Pros
Cheap
Cons
Driver kept telling people to be quiet - no one was talking.
Tips
Prepare for traffic
Madelen
5.0
January 4, 2020Regular commuter
Pros
The company delivered what they promised.
Cons
Price wise
Tips
Get to the departure point on time. The buses leave on time.
Martina
4.0
January 3, 2020Visiting family
Cons
The seats were very uncomfortable. The driver did not introduce himself. The bus was a bit cool. The driver did not announce how to adjust the temperature
Tips
Bring neck pillow and blanket.
Chris
3.0
November 28, 2019Visiting family
Cons
Bus driver on segment from DC-PHL scanned the wrong ticket, and on my way back my seat was "lost." Luckily by the grace of God I was "allowed" to join the waitlist for the bus PHL-DC, but if not I would have been stuck in PHL until 9pm. Peter Pan should really fix this ...More
Ian
5.0
November 26, 2019Visiting family
Pros
Everything went very smooth great service and smooth rides

Based on 36 reviews
Overview
Users that traveled from New York to Providence with Peter Pan Bus Lines report that they were happy with the WiFi on board 56 percent of the time.
Ratings (Out of 5)
Comfort
3.7
Staff
4.2
Value
3.4
Condition
4.1
Alfred
2.0
January 16, 2020Visiting friends
Pros
I don't know. It was crowded and the ride was really bumpy. They need new shock absorbers. Fasten your seat belts.
Cons
Needs to be a smoother ride, way too jolting. Should be cleaner. Wifi kept switching off.
Tips
If you're not too poor to afford it, go for a better bus company.
Alexandra
2.0
December 23, 2019Visiting family
Pros
Temperature of bus was comfortable.
Cons
The driver could have followed the correct route and driven more professionally. We got lost twice and he drove the bus aggressively through the trip.
Cathy
5.0
December 2, 2019Visiting family
Pros
Trip from NY to Providence was flawless.
Nora
5.0
November 27, 2019Visiting family
Pros
I like how smoothly everything ran.
Cons
The AC was on even though this was a cold, late-November day.
Jose
5.0
November 30, 2019
Pros
The driver was really amazing, very good sense of humor, good driving, very helpful. The trip was on time, evething was just excellent.
Cons
Charity event attendance
Tips
No

Based on 33 reviews
Overview
Users that traveled from Providence to New York with Peter Pan Bus Lines report that they were happy with the WiFi on board 48 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Staff
4.1
Value
3.7
Condition
4.2
Ana María
5.0
December 30, 2019Visiting friends
Pros
New year in new york
Evlyn
5.0
December 31, 2019Visiting family
Pros
The trip was quick. We arrived earlier then planned. It was smooth sailing and I had a very enjoyable nap with no interruptions.
Cons
The only thing I would state is that the wifi isnt up to par. I was not able to use it whatsoever on my phone and laptop. If this does get fixed, it would be nice to have a video for setting it up if additional work is needed.
Emily
5.0
December 28, 2019Solo travel
Pros
quiet
Henderite
5.0
December 25, 2019Vacation
Pros
safe drive
Cons
movie sounds was too loud
Tips
arrive 10-15 minutes earlier before the bus leave
Elise
5.0
December 1, 2019Solo travel
Pros
easy trip

Based on 30 reviews
Overview
Users that traveled from Philadelphia to Washington with Peter Pan Bus Lines report that they were happy with the WiFi on board 46 percent of the time.
Ratings (Out of 5)
Comfort
3.8
Staff
3.7
Value
3.7
Condition
4.1
Pierre
5.0
February 8, 2020Visiting family
Cons
The electric outlets were not working on my return bus.
Michael
4.0
January 25, 2020Business
Pros
Price
Marquisha
1.0
January 19, 2020Visiting family
Pros
Nothing.
Cons
Everything. Staff was rude and had attitudes with customers form check in to on the bus. We pulled off late just to go few blocks away then brought back to the station due to “bus issues”. We got back to the station and nothing was communicated, we just sat on the bus f...More
Tips
Be cautious that some problems may occur when riding Peter Pan
Ivan
3.0
January 19, 2020Visiting friends
Pros
The price of the ticket.
Cons
The bus was late leaving Philly. It broke down and we had a 1.5-hour delay.
Carlos
1.0
January 19, 2020Vacation
Pros
Only the price
Cons
The staff attitude and responsibility
Tips
If you can, choose any bus line, but Peter Pan, it’s the worst

Can you change Peter Pan bus tickets?

Yes, you can change a Peter Pan bus reservation. Both changes to the time and the date of travel can be changed. To make a change to your reservation you will either need to visit a Peter Pan ticket counter or contact customer service at 800-343-9999.

To change your ticket there is a fee of $5 (if the cost of the ticket is less than $10) or $10 (if the cost of the ticket is more than $10), plus any difference in fare for the new ticket. A transaction cost of $2.50 per ticket will also apply.

Can you get a refund on Peter Pan bus tickets?

All Peter Pan tickets are nonrefundable. Peter Pan does advise that if you have serious concerns with the service they provide to contact customer service.

Is there WiFi onboard Peter Pan Bus Lines?

Yes Peter Pan Bus Lines offers WiFi connection onboard their bus trips. Though most trips with Peter Pan Bus Lines will have WiFi as advertised, some trips might not come equipped with Wifi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Peter Pan Bus Lines WiFi is generally best used for surfing the web, checking emails and chatting with friends, you shouldn’t count on the WiFi to binge watch your favorite show.

How much luggage can you take on a Peter Pan bus?

Carry On Bags: On Peter Pan buses you are allowed one small bag up to 25 pounds in weight to be taken with you on board the bus. The bags brought on board must fit under the seat in front of you or in the overhead bins.

Checked Baggage: You are allowed to bring up to 2 pieces of luggage with you to place under the bus up to fifty pounds each for each adult ticket.

Are there power outlets on a Peter Pan Bus Lines bus? Are there USB plugs?

Yes, there are power outlets onboard Peter Pan Bus Lines bus trips. You can generally find one or two plugs per row of seats, so be a good traveler and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a power outlet USB converter that typically come with most phones and tablets. Since Peter Pan Bus Lines might sometimes use replacement bus vehicles, not all trips are guaranteed to have power outlets. We recommend to bring a power bank to charge your phone for all trips over 2 hours, just in case.

Does Peter Pan Bus Lines offer will call tickets, that you pick up at the station?

No, currently Peter Pan Bus Lines does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station or stop.

How much is a Peter Pan Bus Lines ticket for a child? What age do you have to pay for a child on a Peter Pan Bus Lines?

Children under the age of two years old can travel for free with an adult as long as they are in the adult's lap for the duration of the trip. If you plan to travel with more than one child under the age of two, a ticket must be purchased for the second child and the child must be in a secured safely and properly in their seat. Peter Pan does offer child fare discounts for children between the ages of two and eleven. A 20% discount off of a full fare adult price is available if the ticket is purchased in person at the station ahead of time.

Do you need an ID to get on a Peter Pan Bus Lines bus?

Yes, Peter Pan Bus Lines requires you to present an ID to an agent to be allowed to board the bus. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, like a college ID, won’t work.

How old do you have to be to ride a Peter Pan Bus Lines bus alone?

On Peter Pan children must be over the age of 12 to ride the bus alone. Children under the age of 12 can only travel when accompanied by a person 17 years old or older. Children between 12 and 16 years old can travel by themselves as long as they meet the guidelines of Peter Pan form unaccompanied children. Please visit their website for more details.

Can you use your phone to board Peter Pan Bus Lines?

Yes, you can board Peter Pan Bus Lines by showing your E Ticket on your phone. The E Ticket is emailed to when you make your reservation. To save yourself the trouble of digging through your inbox to find your ticket, get the Wanderu app and pull up your ticket with one click.

Are there bathrooms on Peter Pan Bus Lines buses?

Yes, there are bathrooms on Peter Pan Bus Lines bus trips. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.

Can you take a bike on a Peter Pan Bus Lines bus?

Yes, you can bring a bike on a Peter Pan bus. Bikes, skis and poles need to be packed in wood, canvas or other sturdy material and properly secured. These sports items should not weigh more than fifty pounds.

Are meals or beverages offered onboard Peter Pan Bus Lines trips?

Peter Pan Bus Lines does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. Most carriers, though, do not allow you to bring your own alcoholic drinks.

Do you have to print your Peter Pan Bus Lines ticket?

Peter Pan Bus Lines does not require a printed ticket to board the bus. An E Ticket is sent to you by email that you can load on most electronic devices. You will want to have your ticket ready to be displayed as you board for the agent to scan. We recommend you download the Wanderu app, as it gives you super easy access to E Tickets for your upcoming trips for most carriers. As back up, road warriors recommend taking a screenshot of your E Ticket. That way, you won’t be fumbling around in case your internet connection cuts out.

Does Peter Pan Bus Lines offer any premium features like extra legroom, movies or TV?

Peter Pan Bus Lines goes the extra distance to deliver up-class offerings to its customers. Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Peter Pan Bus Lines advertises that they offer extra legroom seating. Since there is no standard of what extra legroom is, the extra space you might get varies from carrier to carrier, but getting extra is always good.

Peter Pan Bus Lines serves travelers in United States of America with bus service to 45 destinations. These are the most popular Peter Pan Bus Lines schedules and routes.

New York to Boston
Daily Trips19
Price$10.60
New York to Philadelphia
Daily Trips12
Price$6.63
New York to Providence
Daily Trips15
Price$29.15
New York to Washington
Daily Trips11
Price$10.60
Baltimore to New York
Daily Trips11
Price$11.93

Cheap Peter Pan Bus Lines ticket deals users recently found on Wanderu.

With 2,938 Peter Pan Bus Lines trips per day, there are a lot of great deals to uncover for the bargain hunter and Peter Pan Bus Lines tickets start at just $1.33. Check out some of the latest and greatest deals snatched up by Wanderu users. As these bargains are in really high demand, they’re poised to sell out fast and may no longer be available. Chill. As mom used to say in middle school, there’s plenty of fish in the sea. We can help you catch them all!

Baltimore to Hartford
Travel DateMon Feb 24
Price$39.75
Philadelphia to Boston
Travel DateTue Feb 25
Price$33.13
Orleans to Harwich
Travel DateSun Feb 23
Price$1.33
Boston to New York
Travel DateSun Feb 23
Price$10.60
Harwich to Eastham
Travel DateSun Feb 23
Price$1.33