4.0
Pros: I arrived a little earlier than the designated time and no one was loud or rude. Cons: I wish there were at least one trash bag available and better wifi. Tips: Bring snacks and a portable charger. Most of the time, the charging ports on the bus don't work.
5.0
The driver asked me for a barcode before getting in the bus and I couldn’t find it, I only had the email confirmation code. That had me waiting outside until everyone got inside and I was the last one to get on the bus
4.0
Pros: The staff was kind and humorous. Cons: The bus was very jerky and the brakes slammed several times.
5.0
Pros: Information was excellent. Port Authority was a convenient and safe destination. Staff and passengers were good humored and helpful. Bus drivers were amazingly skilled in nyc traffic. Cons: Bathrooms. Tips: This is the best deal for travel to nyc.
4.0
Pros: Clean bus, nice driver, had the seat to myself (and so did others) on this particular trip (11 am on a Sunday). Cons: Add chargers and the bus was way too cold!!!!! Slightly expensive. Tips: Bring a blanket.
4.0
Pros: i liked how smooth it was. non-stop. Cons: the bus was constantly buzzing like everything was moving and that could improve so whenever you feel like going to sleep it won't wake you up. also the bathroom wasn't flushing. Tips: take the front seats.
5.0
the driver was a very good, attentive, safe driver who knew what they were doing.
4.0
Pros: Efficient. Driver it was helpful. Cons: The Shiny seats were very slippery. The headrest was too high for me. But I managed. Tips: No. A young passenger next to me was very helpful. He lifted my bag and put it in the overhead.