May 19, 2023- Solo travelOurBus
Pros: Bus came on time. Check in was simple and drop off area was central. Cons: wifi could be provided. Or an announcement saying it was not working could have be made. Seat could have been more comfortable, I think mine was a bit broken and I did not change as the bus started filling up. Tips: it is a deal with no frills. I would still recommend, but the seats at least on the bus I was on were a bit hard on the back.
May 13, 2023- Visiting familyPeter Pan Lines
Pros: Bus left and arrived on time, staff was great! Cons: The bus was not clean.
May 6, 2023- Visiting friendsPeter Pan Lines
Pros: It’s was very convenient (price and time). Cons: I don’t have any complaints. It was good. Tips: Don’t think about it, take the bus, it’s a great option to travel.
April 27, 2023- Couples tripPeter Pan Lines
Pros: Customer service at both ends excellent. We had reservations on line but no paper tickets. The ticket agent was able to use the information we had on our phone to print us boarding tickets. Cons: It could have been an easier process of going from reserving seats online to having paper boarding tickets printed at home. If that were understood at the start of the reservation, there would be fewer steps in the process. Tips: Be sure one understands how to proceed from making a reservation to presenting a paper boarding pass. If it is possible to board otherwise, that would be a good option for the traveler to have in mind about to use this service.
April 23, 2023- Visiting friendsOurBus
Smooth ride and on time
April 22, 2023- Visiting familyOurBus
There is an electrical outlet for me to charge my devices.
April 21, 2023- Visiting familyPeter Pan Lines
Pros: How affordable it was. Easy ride. On time. Cons: The bus terminus was shoddy and smelly.
April 20, 2023- Visiting familyPeter Pan Lines
Pros: Peter Pan bus service is the best if I missed my bus I would never take other bus so comfortable and very very clean your Drivers are the best calm well spoken and dress neatly. Cons: For right now nothing. Tips: No.
April 20, 2023- Solo travelOurBus
Pros: Drop off and pick up were relatively convenient to eat in Chinatown and walk to both the PMA and The Franklin Institute. Also visited the Free Library of Philadelphia to access email. Cons: Better signage to mark bus stop, though the explanation on website and ticketing was clear. Number of passengers questioned whether they were in the right place. Tips: If first time using Our Bus to Philadelphia and from NYC round trip, read the location of both stops.
April 14, 2023- VacationOurBus