4.0
Pros: Bus was on time, driver was friendly and professional. I’ve never travel on a bus of this size before. The seats are a bit small, but reasonable. The bathroom seem clean, but I didn’t use it. Cons: Better seats, more leg room. Tips: If traveling with backpack or large pocketbook, consider storing them below, you will need to sit it in your lap if not which isn’t conducive for a long trip.
5.0
Pros: Although our first bus was cancelled the second one at 4 o clock was really good. The lady driver was amazing. 10/10 to her for getting us to Miami. She was a top driver. Cons: O. Tips: o.
5.0
Pros: I liked that it made only one stop during the whole trip. Cons: Bathroom cleanliness.
5.0
Pros: Friendly staff. Cons: The seat can be a bit more comfy. Tips: Highly recommend the Jet Set Express.
5.0
Pros: El confort del autobús y el trato del conductor todo muy bueno. Cons: Menos horas de viaje. Tips: Si q viajen con esta compañía mucho mejor q Greyhound.
4.0
Pros: Driver was very helpful and informative. Seats were comfortable but a bit close for non-together travelers. Cons: The bathroom maintenance. It was not clean and would not flush. The driver was aware. Tips: It is a comfortable enough trip to sleep on and feel safe. However, it’s not good for sharing spaces if full. Bathrooms are not always maintained, but there are enough stops to use outside restrooms. Overall:OK. Staff is quite helpful and courteous.
5.0
Pros: Helpful staff. Cons: Accommodate request to exit bus if one would like to exit earlier that planned stop. Tips: Arrive at the very least 10-15 minutes prior to departure.
5.0
Pros: Very on time! Very clean. Cons: Would be great to be able to recline the seats more. Tips: Make sure to bring a sweater in case it gets cold!
5.0
Pros: Bus driver was good. Cons: Two people were arguing and should've been separated.
5.0
Pros: Like it was on time and but need more stops. Cons: Plz increase the trips in the evening time like 8 pm to 12 am.
5.0
Pros: Me and wife had a good trip to Miami. Cons: Is ok. Tips: Just be on time at the Greyhound bus terminal.
5.0
The driver was friendly and she worked hard. She also spoke multiple languages, which is helpful. Also the gentleman at check in was very precise and kind.
5.0
Pros: Save on gas by not driving my car. Cons: All was good. Tips: None.