4.0
Pros: I enjoyed my trip there,but I had change sits because the person sitting behind me wouldn't let me reclined my sit even when she was reclined in her sit. Cons: More leg room. And more handicap accessible. Tips: Have lots of patients when dealing with other passengers.
5.0
Pros: I always travel back and forth, 2/3 times a month and I am retired, I expect discounts on ticket but don’t know how. Cons: Need pocket in the front so we can put water bottles and need small bag for waste disposal.
5.0
Pros: Well, the seating arrangement was great. Bathroom a bit smelly, but clean. Duration of the ride very smooth. Pricing bit high when it come to changing the timeline, could give a discount. Cons: Could be improvement within the change of date and lower cancellation charges which takes the majority of customers money. Tips: It a great bus rider to go different places as long as the drivers are great. My driver was magnificent! I really enjoy the ride and hopes of getting that same driver👌🏽.
5.0
Pros: The bus driver was really funny and in very good spirits for the long commute he had to do! Cons: The wifi never seems to work on these buses - it could be that there are just a lot of people using it at once but if that could be fixed then that would be great!
5.0
Pros: Arrived on time. Cons: Being able to charge my phone would've been great. Tips: Bring a travel charger and hand sanitizer.
5.0
Pros: I enjoyed the route it took and making it to my destination on time. Cons: There was a 15 minute delay in departure and I was just confused because there was no email correspondence. Tips: Bring headphones, have your ticket ready, and try to take a nap.
5.0
I rode Trailways going to Binghamton. The ride was very smooth and the Bus Driver was very courteous and friendly.
5.0
It left on time and we were only 5 minutes delayed from the original arrival time.
5.0
Pros: Bus was crowded but it was ok. Cons: Less crowded. Tips: No.
5.0
The driver was nice and gets us 10 minutes early
5.0
If you buy the insurance it’s specifically for traffic only! I was stuck at the airport with a delay and assumed the insurance I purchased would cover me missing my bus and it did not. So heads up if you get the insurance remember it’s only for traffic not reasons like my flight was delayed!
5.0
Pros: I missed my first bus and I called costumer service. They were very helpful and scheduled me for the next available bus trip. Tips: Great buses comfortable.
5.0
very smooth, one stop which felt nicely timed













