September 4, 2023- Solo travelOurBus
Pros: Timing was impeccable! Seat was clean and comfy. Cons: WiFi!!
August 29, 2023- BusinessOurBus
Pros: easy to book, left on time, helpful driver. Cons: seats could be more comfortable.
July 24, 2023- Visiting familyOurBus
Revise tires prior
July 17, 2023- VacationOurBus
Pros: My flight from NYC to Ithaca was cancelled 5 times, using the bus was my last saving grace to get home. After spending 2 days in the airport, after a red eye flight, I was in serious need of getting home. The bus was on time, the driver was absolutely amazing! Thank you so much for all you do. Cons: Toilet paper was out in bathroom, have some spare.
June 18, 2023- Solo travelOurBus
Pros: Very good service, comfortable bus and spacious seat. Cons: When I arrived at the station, the bus was not at the exit that appeared on my ticket, so that caused me a bit of confusion.
September 23, 2022- Visiting familyAdirondack Trailways
Pros: I booked this at the last minute (90 minutes prior) when anoher busline projected a two hour delay after we waited 25 minutes past the departure time with no information, and then an update arrived which cast doubt on the trip. We also had a tight connect at Binghamton, NY for Ithaca, NY, where no real transfer time was scheduled, and the driver took great pains to make sure the connectung bus did not depart without us. Cons: Upgrade the bus's interior. Tips: The trip was safe and reliable. This is one of the main buslines; the newby lines are a bit more risky.
August 31, 2022- BusinessAdirondack Trailways
Pros: My trip was nice fast and comfortable. Cons: I do not think you need any improvement. Tips: N/A.
August 24, 2022- Regular commuterAdirondack Trailways
Pros: smooth, safe travel. Cons: bathroom air freshener. Tips: may be a pillow.
August 8, 2022- BusinessAdirondack Trailways
Pros: Punctuality and the drivers professionalism. The WiFi was really good. Cons: Struggled to find the gate where the bus and almost missed it as a result. Tips: Get to the check in on time.
March 11, 2020- Couples tripShortLine
Pros: Once on the bus, everything went so smoothly! Cons: It was hard to figure out where to print our tickets, and whether or not we had to print our tickets. We arrived early to figure it out, but nearly missed our bus bc things weren’t always clear. Also, the charging ports on the bus were all broken. Tips: Wash your hands and use hand sanitizer to help prevent the spread of disease!
February 19, 2020- VacationTrailways NY Pool
Pros: Easy to book.....and the reservation stayed "fresh" for the 3 months before I used it. Cons: No problems.
February 6, 2020- Solo travelShortLine
I took a bus from Port Authority, New York City to Ithaca, NY. The bus was on time leaving and arriving. I even slept most of the way. No muss, no fuss.
January 27, 2020- BusinessTrailways NY Pool
Pros: Bus was on time. Driver appeared to be driving safely. Cons: Electricity available for charging devices. Tips: Get there early enough to get in the front of the line. The bathroom is located at the back of the bus so you have to deal with that traffic if you are back there.
January 2, 2020- Solo travelShortLine
In the ticket that was emailed to me, there was no information for the logistics particularly one important thing that I am supposed to get the ticket printed at the Port Authority Terminal and the online PDF version of the ticket is not applicable. That almost made me lose the trip, only due to the generous nature of the staff they allowed me in or else I would have missed the bus. Please improve upon that aspect!
December 6, 2019- BusinessTrailways NY Pool
Exactly what I expected