5.0
Pros: I don’t believe the pandemic was an issue with Amtrak or the bus company, because I saw no warning or reminder signs, nor any announcements. Cons: The signage for travelers transitioning from train to bus. After getting off the train in Fullerton, Ca. I was confused as to where to find the bus that would take me to Palm Springs. In Palm Springs, my drop off and next date return trip bus spot was a small enclosure with a small sign saying bus stop. I had questions but no one to answer them, and no one to reassure me that I was in the right place. Once I knew I was where I needed to be, the trip went very well. Tips: Verify everything in advance.
4.0
Pros: The ease of access. Cons: Need to be more ADA ( American Disability Act). As a Deaf individual I felt left out of important Information at points of departure or arrival. Tips: It’s nice to use just be cautious when approached by someone claiming to be an employee.
5.0
Since it was my first, I was very well pleased. The driver was very professional, polite and a very good driver. I am telling my friends and relatives. I'm planning more trips! Thank you!
5.0
Pros: Bus on time. Cons: Bus stop could have seat. Tips: Homeless hang out at bus stop.
5.0
Pros: Convenient arrival and departure times and convenient bus stops. Cons: No mid day trip on Thursday. Tips: Book with Wanderlust.