4.0
Pros: Staff were super kind and helpful. I appreciate the structure when checking customers in and prioritizing customers with kids and elderly when boarding the bus. Cons: Cleanliness, and asking other customers to be mindful towards others. There was a customer who played music on her portable speakers the whole ride.
4.0
Pros: Staff was friendly and informative of the do's and don'ts and the trip agenda. I will patronize again. Cons: Well ..wasn't aware there's only one bathroom option. Understand, if full bus. But the 15 min stop is 5 hrs en route to NYC. Tips: Don't eat or drink if u have any issues (bathroom wise).. come prepared, if so On a different note, I would promote/encourage all to patronize.. I surely will.
5.0
Pros: Good communication Clean Timely Professional driver. Cons: WiFi communication and connectivity. Tips: NA.
5.0
Pros: Good and comfortable. Cons: They should ask to seat handicap seniors and little children not teenager they forgot to call the seniors to board the bus.
5.0
Pros: The bus was very good. Cons: Extended the bus station in 42nd street. Tips: Just be nice to each others.
5.0
Pros: Quite and nit too cold the ac. Cons: The driver how he drove it’s so bumpy. I don’t know if it’s the road but it’s really so bumpy.
1.0
Pros: Nothing. Cons: More organized. Tips: Make sure they are not over booked or u will be waiting for a while for ur bus.
4.0
Pros: Fast and efficient. Cons: More departures; not just 4pm from nyc and 1130pm from VA. Tips: Be on time every time.
5.0
Pros: The driver was very friendly and communicated well with the customer. Cons: Seating. Tips: I would recommend.
5.0
Pros: The driver was very professional and friendly. Got us there ahead of time. Made sure that everyone knew him and made sure to interact with the passengers making the trip and overall comfortable and trusting experience. Cons: The price of the ticket could be lower just so it’s more affordable then that competition, due to the experience i understand why it’s more than the alternative buses but lowering it would definitely get more sales. Tips: Bring a pillow 😭.
5.0
Pros: It was my first time riding the bus I would love to do it again thank you so much. Cons: Hmmm more charging ports and air fresheners for the bathroom. Tips: Sit back relax and enjoy the ride.








