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About Peter Pan Bus Lines
Peter Pan Bus Lines is one of the biggest bus carriers in the Northeast region of the United States. Headquartered in Springfield, Massachusetts, the company provides affordable and comfortable bus trips to 38 destinations across Connecticut, Massachusetts, Maryland, New York, Pennsylvania, Rhode Island, and the District of Columbia. On average, Peter Pan transports more than four million passengers every year.
Founded in 1933, Peter Pan Bus Lines has remained a family business since its creation. It started out as a small transit company running one route between Northampton, MA and Boston, MA with a fleet of four 1933 Buick jitney vehicles, and quickly expanded over the following decades to become the leading bus company across New England, and the region’s main connection to New York City. Today, Peter Pan’s bus schedule network features 1,328 routes and the company runs about 1,820 bus trips every day. Some of the most popular Peter Pan bus routes include Boston to New York, NYC to Springfield, Baltimore to DC, and Philadelphia to Boston. Peter Pan is also the main bus travel provider between Boston and Cape Cod.
Peter Pan is known for their reliable on-time bus service and modern coaches that boast a series of amenities, including freshly sanitized restrooms, free WiFi, power outlets and extra legroom between seats. Peter Pan’s vehicles are green certified, ensuring low carbon emissions.
Peter Pan has been an official Wanderu partner since 2015, making it easy to find and book cheap Peter Pan bus tickets on Wanderu. On Wanderu, you will find all schedules and the best deals for all available bus trips that Peter Pan has to offer.
Contact Peter Pan Bus Lines
- Phone number:
- 1 (800) 343-9999
- Online support:
- Peter Pan Bus Lines website
Peter Pan Bus Lines Amenities
- Air conditioning
- Toilet
- Extra legroom
- Green certified
- Power outlets
- Wifi
Quickview
Peter Pan Bus Lines bus coverage
- Daily Trips
- 1,820
- stations
- 50
- cities
- 38
- countries
- 1
- United States
What travelers are saying about Peter Pan Bus Lines
Here’s what Wanderu users who have booked trips with Peter Pan Bus Lines had to say about their travel experience.
Traveling During COVID-19
“They observed CDC guidelines.”
82%
Onboard Experience
“Best wifi I've had on a bus”
62%“I was impressed by how helpful all the staff were.”
82%“Great value and comfortable ride.”
92%“We departed on time and I even arrived earlier than advised.”
92%“I found the seats very spacious and comfortable.”
88%“The bus was incredibly clean and roomy.”
94%
Peter Pan Bus Lines reviews from Wanderu customers
Overall review score for Peter Pan Bus Lines Based on 6,404 reviews
4.7
Ratings (Out of 5)
| Comfort | |
|---|---|
| Timeliness | |
| Staff | |
| Value |
Peter Pan Bus Lines passenger reviews
Pros Seeing the place Cons Nothing Tips Just relax joy the ride
Pros All ok Cons Ticket pricing for that time of the day ...was rather high. If the front 2 rows seats are not occupied after the ride starts, seniors should be offered those seats to move to. Tips Peter pan buses are good
Pros The bus was very clean and luxurious. The trip was also smooth and quick! Cons N/A Tips N/A
Pros Good Cons Nothing Tips No
Pros Friendly staff Cons Help getting from bus to Amtrak train
Pros It was a pretty quiet bus ride Cons The driver from Hartford Connecticut to NY did not do any communication at all, why it got more than one hour delay to arrive in NY, would appreciate in future if they tell us why he is driving through New Jersey? Tips No
Pros Relaxing.
Pros Nice quiet comfy and scenic routes Cons More travel destinations for Peter Pan a lot more
Pros Bus driver Cons The neck part in the seat is really uncomfortable, my neck was hurting from being so stiff Tips Bring a pillow
Pros Easy and quick
Pros Very smooth, no issues.
Pros Punctual departure & arrival Cons More clarity in explaining that foot traffic requires to access bus departure location Tips Lots of construction in Silver Spring, MD. Allot time for navigating construction. Also car does not have access to the bus stop for drop off, which was unexpected
Pros Trip was too short because I could not affired hotel prices. I likevto go for longer days Cons There are ppl who come smelling like Marijuana. Unfortunately in both trips I experienced that with Flex and panda. Since the windows weren't going to be opened thst made me very uncomfortable. Maybe you should tell everybody that they cant bored if they smell like Marijuana
Pros Quiet travel, wifi, and the little table for a laptop to attend a zoom meeting
Pros It was a nicer bus than previously experienced. Pretty good over all experience for a bus. Cons I could appreciate the urgency - but would have liked a rest stop. Tips Pack snacks. Also I didn’t know there was WiFi
Pros Friendly staff, efficient and clean
Pros Bus is not crowded. Trip arrived early which is a plus. Announcer is strict and enforces use of headphones and keeping noise level down. Cons Wifi was spotty or non-existent. Tips Bring entertainment for long bus rides, or good time to sleep.
Pros Smooth and quick Cons Driver pulled over to silence the bus that was pretty quiet and dark already Tips None
Pros Great pleasant experience. Cons Gteat. No improvement.
Pros Safety Cons Lowe the price little bit
Peter Pan Bus Lines Routes & Network
Peter Pan Bus Lines’s bus network features 1,328 bus routes that connect 38 cities serving 50 stations. On average, Peter Pan Bus Lines performs about 1,820 bus trips every day. The top cities to which Peter Pan Bus Lines offers the highest number of daily bus service include New York and Boston.
| City | Daily Trips | Earliest bus | Latest bus |
|---|---|---|---|
| New York | 187 | 12:00 AM | 10:55 PM |
| Boston | 312 | 12:00 AM | 10:55 PM |
| Philadelphia | 109 | 12:00 AM | 10:55 PM |
| Washington, DC | 88 | 12:00 AM | 11:40 PM |
| Providence | 102 | 12:00 AM | 9:55 PM |
| Hartford | 158 | 12:00 AM | 10:55 PM |
| Baltimore | 54 | 12:00 AM | 11:40 PM |
| Springfield | 71 | 12:00 AM | 11:55 PM |
| Worcester | 72 | 12:00 AM | 10:55 PM |
Most popular Peter Pan Bus Lines routes
The bus from New York to Boston is Peter Pan Bus Lines’s most popular route. Trips from Philadelphia to New York and Washington, DC to New York, NY are also highly popular.
| Route | Daily Trips | Duration | Price |
|---|---|---|---|
| New York – Boston | 24 | 5 hr, 20 min | SEK 317 |
| Philadelphia – New York | 16 | 2 hr, 1 min | SEK 158 |
| Washington, DC – New York, NY | 14 | 5 hr, 4 min | SEK 198 |
| New York – Providence | 12 | 3 hr, 49 min | SEK 297 |
| Baltimore – New York | 7 | 4 hr, 12 min | SEK 168 |
| Hartford – New York | 8 | 2 hr, 28 min | SEK 208 |
| Boston – Hartford | 27 | 4 hr, 13 min | SEK 168 |
| Philadelphia, PA – Washington, DC | 4 | 3 hr, 48 min | SEK 317 |
| New York – Silver Spring | 4 | 4 hr, 34 min | SEK 188 |
Peter Pan Bus Lines Cancellation Policy
Can I make changes to my Peter Pan ticket?
Peter Pan Bus allows you to make changes to your ticket modifications, including the date and time of travel, as long as they are made ahead of the scheduled departure time. Please keep in mind, that you will need to pay for the difference in the cost of the ticket, as well as Peter Pan's standard reissue fee of $10.
Changes can be processed online or at a ticket counter.
Can I cancel my bus ticket to get a refund?
Unfortunately, all Peter Pan tickets are nonrefundable.
Additionally, if you purchased travel insurance with Allianz when you booked your ticket on Wanderu, you can file a claim for reimbursement for a covered reason.
Peter Pan Bus Lines Baggage Policy
Carry-On Bags
- 1 small carry-on bag per passenger, up to 25 lbs (11 kg), at no additional charge
- Must fit under your seat or in the overhead compartment
Stowed Bags
- First stowed bag: $3
- Each additional stowed bag: $10
- Up to 3 stowed bags per passenger, if space allows
- Each bag can't exceed 62 inches (157 cm) in total length + width + height
- Pay day-of at a Peter Pan ticket counter or by contacting Peter Pan Customer Service
Special Items
- Bicycles: accepted if space allows; they count as a stowed bag and stowed-bag fees apply
- Pets: $15 per pet; only cats and small dogs, in a carrier no larger than 19 x 14 x 10.5 inches, with pet and carrier together up to 25 lbs (11 kg)
- Wheelchairs: can be stowed, and lift assistance is available
Lost or Damaged Bags
- Peter Pan isn't responsible for lost, stolen, or damaged baggage
For full details, check Peter Pan's baggage policy before your trip.
Peter Pan Bus Lines Bus Guide & FAQs
Yes, you can change a Peter Pan bus reservation. Both the time and the date of travel can be changed. To modify your reservation you will need to visit a Peter Pan ticket counter, contact customer service at (800) 343-9999, or download the Peter Pan Bus app.
To change your ticket, there is a standard reissue fee of $10 plus any difference in fare for the new ticket as well as any additional fees.
All Peter Pan tickets are nonrefundable.
Yes, Peter Pan Bus Lines offers WiFi on their buses. Although most trips with Peter Pan Bus Lines will have WiFi as advertised, some buses might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Peter Pan Bus Lines WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.
Carry-On Bags: Each passenger may bring one small carry-on bag, up to 25 pounds, at no additional charge. It must fit under your seat or in the overhead bin.
Stowed Bags: The first stowed bag is $3 and each additional bag is $10, up to 3 stowed bags per passenger if space allows. Bags can't exceed 62 inches (length + width + height). You can pay day-of at a Peter Pan ticket counter or by contacting Peter Pan Customer Service.
Yes, there are power outlets onboard Peter Pan Bus Lines buses. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.
Since Peter Pan Bus Lines might sometimes use replacement bus vehicles, not all trips are guaranteed to have power points. We recommend bringing a power bank to charge your phone for all trips over 2 hours, just in case.
On a typical day, Peter Pan Bus Lines has 1,820 scheduled bus trips in total. However, the exact departure and arrival times vary depending on the day and route. The best way to find the exact schedule for your trip is to use the search tool on this page.
No, Peter Pan Bus Lines does not offer will call tickets. You should purchase your tickets online and make sure you have everything you need to board before you arrive at the station.
Peter Pan offers discounts for children between ages of two and 11 when traveling with a full-paying adult.
Infants under the age of two can ride for free if they sit on an adult’s lap. If an infant requires their own seat, a child fare must be purchased.
Child fares cannot be booked on Wanderu and must be purchased directly with Peter Pan Bus Lines.
Yes, a valid government-issued photo ID is required for boarding Peter Pan buses. Alternative IDs, like a college ID, won’t work.
No, Peter Pan bus seating is on a first-come, first-served basis. If you want a specific spot, or if you are traveling with other people and want to be seated together, please arrive early to claim your seats.
Yes, there are bathrooms on Peter Pan Bus Lines buses. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.
Peter Pan Bus Lines does not offer meals or beverages onboard. We recommend you bring a drink and some snacks for your trip. We also suggest packing a reusable water bottle with you to reduce your impact on the environment. However, note that most buses do not allow you to bring your own alcoholic drinks.
Peter Pan Bus Lines does not require a printed ticket to board the bus. Instead, an eTicket is sent to you via email when you make your reservation. You can use your smartphone to show this eTicket to the ticketing agent as you board.
Peter Pan Bus Lines goes the extra distance to deliver premium features to its customers.
Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Peter Pan Bus Lines offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between bus lines, but getting extra is always good.
Children younger than 12 years old cannot travel alone. Minors aged 12-16 may travel unaccompanied on certain routes, but restrictions apply. Parental or guardian consent is required, and some routes may require an adult to accompany the minor.
Please see Peter Pan's unaccompanied child guidelines for more info.
Cheap Peter Pan Bus Lines tickets recently found on Wanderu
With 1,820 trips per day on Peter Pan Bus Lines, there are a lot of great deals to uncover for the bargain hunter, and Peter Pan Bus Lines tickets start at just SEK 39.54. Check out some of the latest and greatest deals snatched up by Wanderu users.
- New York – Boston
Travel date Nov 3, 2026
Lowest price SEK 317
- Providence – Boston
Travel date Oct 29, 2026
Lowest price SEK 99
- Boston, MA – Washington, DC
Travel date Nov 3, 2026
Lowest price SEK 595
- Baltimore, MD – Washington, DC
Travel date Oct 29, 2026
Lowest price SEK 129
- Worcester – Boston
Travel date Nov 3, 2026
Lowest price SEK 139
- Boston – Hartford
Travel date Nov 3, 2026
Lowest price SEK 168
- New York – Providence
Travel date Oct 29, 2026
Lowest price SEK 297
- Baltimore – Philadelphia
Travel date Oct 29, 2026
Lowest price SEK 158
- Philadelphia – New York
Travel date Oct 29, 2026
Lowest price SEK 158
How do I get the best deal on Peter Pan Bus Lines tickets?
Wanderu is the best place to score cheap Peter Pan Bus Lines tickets with the lowest available fares every day. Plus, you can compare Peter Pan Bus Lines prices with trips offered by other bus companies to be sure you’re getting the best deal on your tickets!
Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.
When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.
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