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About Amtrak
Amtrak is the largest passenger railroad service in America, offering daily intercity trains to 788 destinations across the contiguous United States, as well as several cities in Canada. Formally referred to as the National Railroad Passenger Corporation, Amtrak is a quasi-public corporation that receives a combination of state and federal subsidies but operates as a for-profit organization.
Amtrak was formed in 1971 as a result of the Rail Passenger Service Act that the U.S. Congress passed in 1970 in a bid to rescue the declining intercity passenger rail industry. The first train trip operated under the Amtrak brand took place on May 1, 1971. While the fledgling organization struggled to grow within the first several years of its formation, Amtrak continued to expand its operations as some of the remaining private railroads went out of business.
Throughout the 1980s and 1990s, Amtrak expanded its network and invested in modernizing its fleet to better serve its passengers. But, the most prominent service upgrade came much more recently, when Amtrak introduced the high-speed Acela service. In 2025, Amtrak took modernization even further with the NextGen Acela, the biggest upgrade to high-speed rail in 25 years, featuring 27% more capacity, 5G WiFi, and speeds up to 160 mph.
Both versions of the Acela provide service along the Northeast Corridor between Boston and Washington, D.C.. Today, Amtrak’s railroad network covers 47,725 routes across North America and the carrier runs an average of 29,526 train trips every day.
Today, Amtrak’s network consists of more than 40 different regional train services. The most popular ones include the Northeast Regional, the Pacific Surfliner, the Downeaster, and the famous Coast Starlight. In addition to its train lines, Amtrak also offers a bus service called Thruway, which is provided throughout the U.S. as an extension of Amtrak’s network to destinations where rail service is not available.
Many Amtrak routes are famous for offering unique scenic views along the way, which further enhances the onboard experience. Take the Empire Builder for a one-of-a-kind journey through Glacier National Park, or hop aboard the Coast Starlight for a front-row view of America’s gorgeous Pacific coastline. If you are planning a trip for the fall, you might want to book a ticket for the Adirondack and witness firsthand some of the most gorgeous fall foliage in the U.S.
One of the main reasons why Amtrak continues to be among the preferred ways to travel between cities is the carrier’s high-quality onboard experience. Every Amtrak train comes equipped with comfortable seats boasting extra legroom, as well as four-seat areas with tables in the middle where you can face and interact with your fellow travel mates. In addition, each car has a freshly cleaned restroom, free WiFi and power outlets at every seat. On top of that, snack bars where you can purchase drinks or food during your journey are available aboard all Amtrak trains, and some even come equipped with an entire dining car.
Wanderu has been an official partner of Amtrak since 2015, making it super easy to search and compare all available Amtrak trips in one place. More importantly, you can always find and book the cheapest Amtrak tickets on the go with the Wanderu app. If you are an Amtrak Guest Rewards member, make sure you enter your unique number and earn points for your trip.
Contact Amtrak
- Phone number:
- 1 (800) 872-7245
- Online support:
- Amtrak website
Amtrak Photos










Amtrak Amenities
- Air conditioning
- Toilet
- Extra legroom
- Loyalty rewards
- Power outlets
- Snacks
- Wifi
Quickview
Amtrak train coverage
- Daily Trips
- 29,526
- stations
- 850
- cities
- 788
- countries
- 2
- United States
- Canada
What travelers are saying about Amtrak
Here’s what Wanderu users who have booked trips with Amtrak had to say about their travel experience.
Traveling During COVID-19
“Mask mandates were enforced and social distance maintained.”
88%
Onboard Experience
“I liked the wifi and electrical outlets for working.”
74%“I found all the crew respectful, thoughtful and helpful.”
88%“Absolute best value for your money.”
94%“The train was on time and fast”
89%“Amtrak trains provide spacious and comfortable seats even in coach.”
92%“Bathrooms and cars were very clean.”
95%
Amtrak reviews from Wanderu customers
Overall review score for Amtrak Based on 4,771 reviews
4.8
Ratings (Out of 5)
| Comfort | |
|---|---|
| Timeliness | |
| Staff | |
| Value |
Amtrak passenger reviews
Pros Comfy reliable and good price Tips On time and good price
Pros It was an easy economical way to get between Chicago and St Louis.
Pros The whole experience Cons Wait times for charting buses to florence to coos bay Oregon. Tips Bring only luggage that you can comfortably handle especially if you have wait time the storage for luggage is outrageous. It's better to have luggage that you can take with you into restaurants or stores
Cons The trip was very comfortable and quiet. wi have now complaints
Pros Well it is my time for relaxing. Cons I thinks all is fine. Tips Be on time.
Pros It was comfortable for the Most Part. I appreciated not to have to change trains. The announcements until New York were loud and clear. Cons The section in New England seemed awfully slow and it was crowded, but that was to be expected on a regional. The announcements after New York were hard to hear at times. Not super clear. Tips Dont bring too much luggage and be patient.
Pros The view... Cons I think about security at station, because homeleness... Tips Be on time.
Pros Easy to book at the last moment
Pros Its a train. Cons Control of vagrants who make. It a very unwholesome experience. Tips Bring lunch
Pros Smooth/consistent Cons punctuality Tips Don't worry if the bus is late, its coming.
Pros comfort space Cons food options Tips no
Pros Extremely affordable. Cons Traffic conditions.
Pros It was fine and there is no issue to me Cons I believe the development of advanced technology integrated will be the next phase to improve the quality like personal charging dock for each bus seat, personal table if that bus company is serious to evolve Tips Not yet
Pros Yes Cons Yes Tips Good
Pros Delightful to visit San Francisco with it's cooler weather. I live in Riverside CA which is very hot. Cons Specific addresses printed on tickets for train stations AND bus CORNER departure/arrivals. Tips Please arrive at least 30 minutes early to help ensure smoother departures.
Pros clean trip, friendly customer service, overall nothing to complain about other than train delay. Cons N/A Tips N/A
Pros Comfortable seats. Restroom close. Smooth ride. We rested well. Very nice and helpful staff. Cons Dining car options were lower quality than descriptions on the Amtrak website. Stairs up to coach seats were very steep and difficult to manage wit luggage. Trains were very far apart for train change. Too far for elderly to walk with luggage in any weather. Tips Take very little luggage, only what you can carry around easily. Don’t change trains if you cannot walk robustly. Pack your own food, and purchase only beverages. Be patient; the train is slow, not for speedy travel.
Pros All of the above. Connection from bus to train was easy. Cons Would love the train to go all the way from Chico to Martinez.
Pros The comfort - clean, WiFi. I was able to work on my project along the way. Very pleasant experience. Tips Take a book, or your laptop, take your project and you won't get bored. You'll be amazed how you will get done. It is relaxing. Plus, you get to see other part of California that you don't see when you drive or fly. I
Pros No driving I . .
Amtrak Routes & Network
Amtrak’s train network features 47,725 train routes that connect 788 cities serving 850 stations. On average, Amtrak performs about 29,526 train trips every day. The top cities to which Amtrak offers the highest number of daily train service include New York and Washington, DC.
| City | Daily Trips | Earliest train | Latest train |
|---|---|---|---|
| New York | 845 | 12:10 AM | 11:59 PM |
| Washington, DC | 456 | 12:10 AM | 11:49 PM |
| Los Angeles | 1,045 | 12:39 AM | 11:59 PM |
| Chicago | 359 | 12:05 AM | 11:57 PM |
| Philadelphia | 475 | 12:24 AM | 11:57 PM |
| Boston | 641 | 12:15 AM | 11:57 PM |
| San Diego | 402 | 12:45 AM | 11:54 PM |
| New Haven | 291 | 12:05 AM | 11:59 PM |
| Baltimore | 755 | 12:10 AM | 11:57 PM |
Most popular Amtrak routes
The train from Washington, DC to New York is Amtrak’s most popular route. Trips from Boston to New York and Philadelphia to New York are also highly popular.
| Route | Daily Trips | Duration | Price |
|---|---|---|---|
| Washington, DC – New York | 2 | 4 hr, 50 min | SEK 218 |
| Boston – New York | 2 | 10 hr, 11 min | SEK 525 |
| Philadelphia – New York | 2 | 6 hr, 43 min | SEK 109 |
| Los Angeles – San Diego | 4 | 14 hr, 29 min | SEK 377 |
| New Haven – New York | 5 | 2 hr, 43 min | SEK 139 |
| Baltimore – New York | 2 | 2 hr, 55 min | SEK 168 |
| Chicago – St Louis | 2 | 7 hr, 12 min | SEK 287 |
| New Haven – Springfield | 2 | 1 hr, 47 min | SEK 159 |
| Bakersfield – Los Angeles | 3 | 13 hr, 25 min | SEK 248 |
Amtrak Cancellation Policy
All Amtrak tickets can be cancelled for a full refund within the first 24 hours after purchase. If more than 24 hours have passed, the cancellation policy depends on the type of fare you purchased:
Value Fare tickets: 75% refund if canceled before departure. No changes permitted.
Flex Fare tickets: Fully refundable if cancelled before departure. Changes permitted without a fee (fare difference may apply).
Business and First Class tickets: Fully refundable if cancelled before departure. Changes permitted without a fee (fare difference may apply).
Tickets are non-refundable and non-exchangeable after the train has departed, so be sure to make your updates as soon as possible if your travel plans change.
If your Amtrak ticket is eligible for change or cancellation, you can do that by calling Amtrak’s customer service phone number at 1 (800) 872-7245. To cancel or change your booking online, simply go to www.amtrak.com and click on the “Modify Trip” tab in the upper right corner.
Wanderu also offers an affordable trip protection option by Allianz Global Assistance that you can purchase when booking your tickets. In addition to 24-hour assistance during your trip and coverage for lost or damaged baggage, trip protection can help you get your money back in case you need to cancel or change your trip. You can file a claim to have any Amtrak change or cancellation fees reimbursed if you cannot travel due to covered reasons such as illness, extreme weather, or required work shifts.
Amtrak Baggage Policy
Carry-On Baggage
One (1) personal item – max. weight: 25 lbs (12 kg), max. dimensions: 14 x 11 x 7 in (35 x 28 x 18 cm)
Two (2) carry-on items – max. weight: 50 lbs (23 kg), max. dimensions: 28 x 22 x 14 in (71 x 56 x 35 cm)
Additional Carry-On Rules:
Strollers and car seats do not count toward the carry-on limit.
Overweight bags must be repacked so they are under 50 lbs. Boxes may be purchased at staffed stations to aid in repacking.
A $20 excess baggage fee will be charged for each carry-on and personal item above the quantity and size limits. A maximum of two excess bags are permitted per passenger.
Checked Baggage
Two (2) items for free – max. weight: 50 lbs (23 kg), max. dimensions: 75 in / 191 cm (length + width + height)
Up to two (2) additional items: $20 fee per item
Oversized baggage (76-100 inches total): $20 fee per item
Not all Amtrak routes offer checked baggage service. Check ahead before traveling.
Additional Checked Baggage Rules:
Your luggage should be checked at least 45 minutes before the train departs.
ID tags are required for all luggage.
All luggage must be in containers that are suitable for transport (storage tubs and plastic bags are not allowed).
Special Items
Bicycles up to 50 lbs (23 kg) may be checked for $20.
Folding bikes (max 34 x 15.5 x 48 inches / 86 x 39 x 122 cm) can be carried on board for free.
Skis & snowboards count as checked baggage if under 50 lbs (23 kg) and 75 linear inches (191 cm).
Wheelchairs, walkers, and CPAP machines can be brought onboard for free.
For more information, check out Amtrak's Baggage Policy page.
Amtrak Train Guide & FAQs
As the most popular train service in the United States, Amtrak has trains running across every major region in the United States, including trains connecting American cities and Canadian cities. In fact, you could get from coast to coast, or even around the entire U.S. by Amtrak train. Amtrak has an especially strong presence on both the West Coast and the East Coast, with trains from LA to Seattle and Miami to New York. It also connects the Midwest to both coasts, with train stations in major cities like Chicago.
Amtrak's luggage policy is fairly generous. Each passenger can bring two personal carry-on items, two carry-on bags, and two checked bags for free. Passengers may also check an additional two bags, for a fee of $20 each.
Personal Items — Passengers are allowed two personal items of no more than 25 pounds each, not to exceed the following dimensions: 14 x 11 x 7 inches.
Carry-On Items — Passengers are allowed two carry on items of no more than 50 pounds each, to be stowed on designated racks or in the compartment above the seat. These bags should not exceed the following dimensions: 28 x 22 x 14 inches.
Checked Bags — Passengers are allowed up to four checked bags. The first two are free of charge, and the second two cost $20 each. Bags are not to exceed 50 pounds and 75 linear inches (length + width + height).
Here are some additional requirements to keep in mind:
Your luggage should be checked at least 45 minutes before the train departs.
ID tags are required for all luggage.
All luggage must be in containers that are suitable for transport (storage tubs and plastic bags are not allowed).
Yes, Amtrak offers WiFi on their trains. Although most trips with Amtrak will have WiFi as advertised, some trains might not come equipped with WiFi and onboard WiFi can lose its connection in rural areas. We recommend you bring a book or download a movie just to play it safe. Amtrak WiFi is generally best used for surfing the web, checking emails and chatting with friends; you shouldn’t count on the WiFi to binge watch your favorite show.
Yes, there are power outlets onboard Amtrak trains. You can generally find one or two sockets per row of seats, so be a good traveller and check if your seat neighbor might want to charge up their devices as well. With the onboard power outlets, you can charge both a computer and USB devices with a USB power adapter that typically comes with most phones and tablets.
Since Amtrak might sometimes use replacement train vehicles, not all trips are guaranteed to have power points. We recommend bringing a power bank to charge your phone for all trips over 2 hours, just in case.
Because Amtrak operates in so many different regions, the schedule varies widely depending on the route. Amtrak is actually divided into over 40 regional services, each with its own timetables. These regional services include the following popular routes:
- Amtrak Northeast Regional for Boston-NYC-DC-Virginia
- Acela (and NextGen Acela) for Boston-NYC-DC
- Amtrak Pacific Surfliner for the California coast
- Amtrak Keystone Service for NYC to Pennsylvania
- Amtrak Empire Service for NYC to Upstate NY
- Amtrak Hiawatha for Chicago-Milwaukee
- Amtrak Cascades for the Pacific Northwest
You can buy a train ticket at most large train stations, which are staffed with Amtrak ticket agents. If a ticket agent is not available, many stations provide a Quik-Trak Kiosk from which you can purchase a ticket directly.
If your nearest station is not big enough to sell tickets in-person, you can purchase online at Amtrak.com or via an online booking platform like Wanderu. Alternatively, Amtrak allows you to buy tickets over the phone 24 hours a day by calling 1-800-USA-RAIL.
Yes, Amtrak requires you to present an ID to an agent to be allowed to board the train. Make sure you have identification issued by a government agency that meets the carrier’s requirements. Alternative IDs, such as a college ID, won’t work.
Yes, there are bathrooms on Amtrak trains. The bathrooms are pretty basic and include a toilet, toilet paper and hand sanitizer. Most bathrooms don’t have running water. As you will be using a bathroom on a moving vehicle, please use caution and hold on to a rail at all times.
Many Amtrak trains have diner cars with meal service for breakfast, lunch, and dinner. Prices and selections vary between different routes; menus are updated regularly. Additionally, most trains will have various snacks and beverages available for purchase. NextGen Acela trains feature an upgraded hybrid grab-and-go café experience with faster service and improved options.
Amtrak does not require a printed ticket for boarding. Upon purchase, eTickets will be delivered as a PDF attached to your confirmation email. Simply pull up the eTicket on your mobile device and present a valid ID to the conductor when prompted. For more details, see our guide on how to read an Amtrak ticket.
Amtrak goes the extra distance to deliver premium features to its customers.
Do you find yourself squished in a regular seat or just love having extra room to sprawl out? Well you’re in luck as Amtrak offers extra legroom seating. Since there is no standard of what extra legroom is, the extra space you get may vary between train lines, but getting extra is always good.
Yes, Amtrak allows minors 13-16 years of age to travel unaccompanied, with restrictions. Children aged 12 and under must travel with another person who is at least 18 years old.
Tickets for unaccompanied minors cannot be booked online and must be booked by calling Amtrak at +1 (800) 872-7245.
Cheap Amtrak tickets recently found on Wanderu
With 29,526 trips per day on Amtrak, there are a lot of great deals to uncover for the bargain hunter, and Amtrak tickets start at just SEK 29.73. Check out some of the latest and greatest deals snatched up by Wanderu users.
- New Haven – New York
Travel date Oct 31, 2026
Lowest price SEK 139
- Bakersfield – Los Angeles
Travel date Oct 30, 2026
Lowest price SEK 248
- New Haven – Springfield
Travel date Oct 30, 2026
Lowest price SEK 159
How do I get the best deal on Amtrak tickets?
Wanderu is the best place to score cheap Amtrak tickets with the lowest available fares every day. Plus, you can compare Amtrak prices with trips offered by other train companies to be sure you’re getting the best deal on your tickets!
Pro travelers know that booking your ticket well in advance is key to finding the lowest price. Ticket prices normally go up the closer you get to the travel date, so don’t miss out on a good deal when you see one. If you can be flexible with your travel date, you can also get cheap tickets by traveling on weekdays instead of weekends.
When you’re ready to book, type your departure city and destination city in the search bar above, select your travel date, and let Wanderu work its magic to show you all of the best bus and train ticket prices available for your trip. Pick the ticket that’s best for your budget, schedule, and preferences, and complete the booking right on Wanderu to secure your great deal.
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