5.0
Pros: I liked how calm and peaceful it was. The staff were super nice and my train ride was pretty quick. There was no delay and I was able to get on the train early on and I got a seat. Cons: I think they could improve the seats a little but. They were comfy but mine wasn't fully locking in its place.
5.0
Pros: Friendly staff. And considerate for peoples needs. Accommodated passengers traveling together and asked loud passengers to quiet down for others. Cons: Announce no video playing without headphones so others cannot hear. Tips: Talk with low voices.