5.0
I wish the bus seats can be reclined.
I wish the bus seats can be reclined.
1.0
Pros: N/A. Cons: We took a roundtrip bus from LA to Indio. First, the location of the pickup was wrong. It was on another street (4 minutes walk) if we had not asked some people around we couldn’t have known and would have missed the bus. On our way back, the bus was...
Pros: N/A. Cons: We took a roundtrip bus from LA to Indio. First, the location of the pickup was wrong. It was on another street (4 minutes walk) if we had not asked some people around we couldn’t have known and would have missed the bus. On our way back, the bus was late. we called the customer service to ask how long would the bus need to be here, they said that they can’t know and we have to just wait. I told her that I needed to know approximately because I have a flight, her answer was “This is what you get when you use a public transport” I told her that I’m not using a public transport, It’s a private company and I paid 35$ per way (70$ in total) for the bus, and she hung up the phone. The bus arrived 1hour late. And after they arrived, we had to wait an extra hour because it was time for their “break” since the bus was coming from Mexico and had a long drive. We ended up leaving 2hours later than the expected time, and barely made it on time and could’ve missed our flight. Tips: Horrible customer service, bus in not punctual.
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2.0
Pros: Seats were comfortable, temperature well controlled, made quick time once traveling. Cons: Couldn't find where to meet the bus, it was over 2 hours late with NO notification from the company and no update when the bus was arriving. Bus did not drop off where the ...
Pros: Seats were comfortable, temperature well controlled, made quick time once traveling. Cons: Couldn't find where to meet the bus, it was over 2 hours late with NO notification from the company and no update when the bus was arriving. Bus did not drop off where the site said, was forced to scramble to arrange pick up. Driver rerouted based on other passengers giving directions after driving in circles with no explanation from driver. Tips: Have a flexible schedule.
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4.0
Pros: smooth sailing...friendly driver fast also haahhaha. Cons: Restrooms can be provided in the bus. Tips: Try Tufesa bus it is a nice experience.
Pros: smooth sailing...friendly driver fast also haahhaha. Cons: Restrooms can be provided in the bus. Tips: Try Tufesa bus it is a nice experience.
4.0
Cons: Better station to wait for the bus in Bakersfield and in Los Angeles. Tips: Warning them that announced schedule are tentative.
Cons: Better station to wait for the bus in Bakersfield and in Los Angeles. Tips: Warning them that announced schedule are tentative.
