5.0
Pros: It was good but no outlets to charge phone on a bus really. Cons: Update outlets n Wi-Fi. Tips: One of the best deals.
5.0
Pros: Bus is more relaxing. Cons: Outlet on the bus to charge the phones. Tips: Recommend you ride this bus.
5.0
Pros: Got there quick before arrival time. Cons: Well the wifi need more time. Tips: Best bus.
5.0
Pros: The bus was clean and comfortable. What really made this a good trip was the driver, Stephen. I felt safe because he drove well. I felt comfortable because of how the conducted himself. He introduced himself, greeted us, explained water and wi-fi were available, the location of the bathrooms and the electrical outlets, and announced from the get go that we'd make a brief stop for people to use the facilities or get food. When we approached that location, he again explained the stop and stated at what time we'd be leaving. When we arrived in NY, he had noticed I have a mobility issue and offered me much welcome support for the last step off the bus. Cons: Train all your drivers to be like Stephen. People like him make the difference between companies.
5.0
Pros: Fine just visit family. Cons: The outlets really because it wasnt working or offering portable charger on the bus for us to charge our phones or upgrade the outlets so we can charger our phones better. Tips: Better.
4.0
Pros: The bus was only 2/3 full which made it pleasant. Cons: The toiler was very smelly (you could smell it all the way to at least half way down).
5.0
Pros: Smooth. I slept comfortably throughout. Cons: Nothing.
5.0
Pros: Bargain for the price. Cons: Better, comfortable seating. Tips: Good, reliable transportation.
4.0
Pros: The price. Cons: Timeliness and the accurate location of trailway buses at port authority. Tips: Trailway buses are at port authority. Inside, not outside. And 2 levels down.
4.0
The ticket did not indicate the gate number. I had to ask the station staff. I was afraid that I might not find the gate and because of this I would be late for the bus
4.0
Pros: I booked this at the last minute (90 minutes prior) when anoher busline projected a two hour delay after we waited 25 minutes past the departure time with no information, and then an update arrived which cast doubt on the trip. We also had a tight connect at Binghamton, NY for Ithaca, NY, where no real transfer time was scheduled, and the driver took great pains to make sure the connectung bus did not depart without us. Cons: Upgrade the bus's interior. Tips: The trip was safe and reliable. This is one of the main buslines; the newby lines are a bit more risky.
